Redwood Workload Automation Simplifies SAP Business Processes with AI-Powered Joule Studio Integration

Redwood Software has partnered with SAP to enhance workload automation with AI using Joule Studio. The partnership aims to simplify access to backend processes and information for business users. The Redwood workload automation engine can be used with Joule Studio to provide instant, AI-powered answers without leaving chat. The custom skill built by the Redwood team allows planners to check the status of long-running Material Requirements Planning (MRP) runs in SAP transactions and data, eliminating the need to navigate between different interfaces.

Redwood Software, a leading provider of workload automation solutions, has partnered with SAP to leverage AI capabilities for enhanced workload automation. The collaboration aims to simplify access to backend processes and information for business users, particularly through the use of Joule Studio, SAP's latest build capability.

Joule Studio allows the creation of custom Joule skills, which can be integrated with Redwood's workload automation engine to provide instant, AI-powered answers without requiring users to leave chat. This integration enables business users, such as planners and analysts, to receive real-time updates on long-running processes like Material Requirements Planning (MRP) runs, reducing the need to navigate between different interfaces.

The custom skill developed by the Redwood team maps natural language questions to specific actions, ensuring that users can quickly check the status of MRP runs. Joule Studio's open, API-first design allows for seamless integration with existing SAP transactions and data, providing immediate and contextual responses. This streamlined approach enhances operational efficiency and reduces potential errors.

The partnership between Redwood and SAP is a significant step forward in leveraging AI for workload automation. By integrating Redwood's deep scheduling expertise with Joule Studio, the collaboration aims to simplify complex enterprise workflows and empower business users with the same speed, precision, and reliability traditionally reserved for IT teams.

The future of this partnership holds promise for further innovation, with Redwood looking forward to the agent builder capability in Joule Studio when it becomes available. This capability is expected to make Service Orchestration and Automation Platforms (SOAP) an integral part of the daily experience for business users, transforming automation fabrics into native tools that enhance user experience.

References:
[1] https://community.sap.com/t5/application-development-and-automation-blog-posts/how-redwood-augments-workload-automation-with-ai-using-joule-studio-in-sap/ba-p/14153724