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Date of Call: November 10, 2025
revenue of $77.7 million and gross profit of $57.8 million for Q3 2025, with normalized revenue growth and gross profit growth of 5% and 1% respectively, excluding political media contributions. - The growth was driven by an increase in client implementations and ramp processes, leading to sustained year-to-date bookings growth.
12% year-over-year increase in normalized gross profit, excluding political media contributions and the impact of a client loss.Growth was driven by accounts payable platform expansion and payment monetization initiatives, along with strategic focus on increasing TotalPay adoption.
Consumer Payments Segment Trends:
1% year-over-year increase in gross profit, excluding the impact of client losses.The segment demonstrated stability, with ongoing growth initiatives such as enhancing software partnerships and integrating new payment technologies like the Dynamic Wallet.
Capital Allocation and Financial Flexibility:
3% of its outstanding shares in August and retiring $73.5 million of its 2026 convertible notes at a discount.The company maintained a strong balance sheet with approximately $96 million of cash on hand and access to $250 million of undrawn revolver capacity.
Operational and Strategic Initiatives:

Overall Tone: Positive
Contradiction Point 1
Free Cash Flow Projections
It involves differing projections for free cash flow conversion, which is a crucial financial metric for investors.
How will free cash flow trend into 2026? And what was the specific political media spend headwind in Q4 last year? - Peter Heckmann(D.A. Davidson)
2025Q3: For Q4, we're expecting free cash flow conversion to be in the upper 50s, due to working capital timing. - Robert Houser(CFO)
Given first-half growth of low-single digits (excluding political media and customer losses), how do you achieve high-single-digit growth in the second half and what supports this confidence? - Wai-Ming Kwok(Keefe, Bruyette, & Woods, Inc.)
2025Q2: We expect these investments to impact free cash flow conversion in the low 40s for the year. - Thomas Sullivan(CFO & Chief Accounting Officer)
Contradiction Point 2
M&A Strategy and Capital Allocation
It reflects differing statements on the priority of capital allocation for M&A activities, which can impact growth strategies and financial planning.
What are your 2026 M&A targets, and which sub-industries show growth momentum? - Shefali Tamaskar(Morgan Stanley)
2025Q3: We have a healthy M&A pipeline. - John Morris(CEO)
Will the company use cash reserves or take on additional debt to cover the $220 million in convertible notes due within 6 months? - Wai-Ming Kwok(Keefe, Bruyette, & Woods, Inc.)
2025Q2: The capital allocation prioritizes investments in organic growth and managing CapEx. Significant cash will be used to pay down debt from February '26 convertible notes, but additional debt financing might be needed. - John Morris(CEO)
Contradiction Point 3
Consumer Spending and Market Resiliency
It involves differing perspectives on the resiliency of consumer spending and market conditions, which are crucial for assessing the company's financial outlook and growth potential.
Which consumer payments subverticals are experiencing softness, and what are the trends through early November? - Shefali Tamaskar (Morgan Stanley)
2025Q3: We consider the consumer market stable. - John Morris(CEO)
What's the current state of the consumer spending environment, especially regarding credit-related customer acquisition? - John Coffey (Barclays)
2025Q1: From an overall market perspective, we've seen resiliency in nondiscretionary consumer spending. - John Morris(CEO)
Contradiction Point 4
Free Cash Flow Conversion
It involves interpretations and expectations regarding free cash flow conversion, which is a key metric for understanding a company's financial health and its ability to generate cash from its operations.
How will free cash flow trend into 2026? What was the specific political media spend headwind in Q4 last year? - Peter Heckmann (D.A. Davidson)
2025Q3: For Q4, we're expecting free cash flow conversion to be in the upper 50s, due to working capital timing. - Robert Houser(CFO)
What caused the deceleration in gross profit from Q3 to Q4? - Rufus Hone (BMO Capital Markets)
2024Q4: The way I would think about it is if you strip out the impacts from this year and then what we expect to reverse in Q1 of next year, you would see a comparable conversion. - Timothy Murphy(CFO)
Contradiction Point 5
M&A Strategy and Capital Allocation Priorities
It highlights inconsistencies in the company's strategic approach to M&A and capital allocation, which are essential for understanding the company's growth strategy and financial planning.
What potential M&A targets are of interest for 2026, and where is subvertical momentum evident? - Shefali Tamaskar (Morgan Stanley)
2025Q3: Our capital allocation priority is addressing our February convertible debt maturity. - John Morris(CEO), Robert Houser(CFO)
With the increased $25M buyback authorization, do you plan to prioritize buybacks over M&A? - John Coffey (Barclays)
2025Q1: Our capital allocation priorities remain focused on organic growth, followed by share repurchases and providing liquidity to address the 2026 convertible notes. Tuck-in M&A would be considered after these priorities. - John Morris(CEO), Tim Murphy(CFO)
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