Prudential Financial Suspends Japan Sales Amid Misconduct Remediation

Prudential Financial has temporarily halted new sales in Japan for 90 days due to employee misconduct affecting hundreds of customers. The company will reimburse impacted customers and implement a broad compliance and governance overhaul. Management expects the suspension and remediation to materially affect 2026 operating income. This development highlights issues with distribution, oversight, and customer outcomes, and investors should monitor the scope of reimbursements, progress of the compliance overhaul, and any commentary on Japan margins once sales restart.