J.D. Power Finds Business Wireless Satisfaction Improves in 2025 with AT&T and T-Mobile Leading Their Respective Segments.
ByAinvest
Tuesday, Oct 7, 2025 8:13 am ET1min read
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Business wireless satisfaction has improved in 2025, with a 19-point increase in cost of service and a 17-point increase in offerings and promotions. T-Mobile ranks highest in the medium business segment, while AT&T ranks highest in the small business segment. The study measures satisfaction across six factors for small businesses and seven factors for medium businesses.
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