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Polygon’s network experienced a disruption on July 30, 2025, when an unexpected validator exit triggered a bug in the Heimdall consensus layer, delaying finalization and causing temporary service interruptions [1]. The issue lasted over an hour, during which RPC providers faced sync issues and incorrect status displays, leading users to mistakenly believe the network was offline. Despite these challenges, the PoS chain, known as Bor, continued producing blocks, maintaining transaction processing [1].
The validator exit exposed a critical flaw in the network’s handling of such rare events, as Heimdall is designed to rely on active validator participation for consensus. Polygon Foundation acknowledged the issue and began collaborating with network participants to restore full functionality. By 11:01 UTC, the Heimdall layer was back to normal operation, but user-facing services such as dApp access and RPC availability remained partially impaired [1].
This incident occurred just weeks after the deployment of Heimdall V2, an upgrade intended to enhance finality times and scalability. Polygon co-founder Sandeep Nailwal described the update as one of the most complex since the protocol’s launch in 2020. The upgrade introduced new features but also added complexity that may have contributed to the network’s inability to manage the validator exit gracefully [1].
Polygon’s network currently secures approximately $1.2 billion in DeFi assets and supports $2.8 billion in stablecoins [1]. The disruption caused uncertainty among users and traders, with Polygon’s native token, POL, dropping nearly 3% during the incident. This mirrors past outages, such as the 10-hour downtime in March 2024 linked to the zkEVM network and the 11-hour disruption in March 2022 due to node issues [1].
Validator management is a crucial aspect of blockchain stability, and this event underscores the sensitivity of Polygon’s consensus mechanism to unexpected validator changes. Unlike Ethereum, where validator exits do not typically halt consensus, Polygon’s Heimdall layer appears to be more vulnerable to such disruptions, emphasizing the need for robust contingency measures [1].
The Polygon team deployed a patch within an hour of the incident and confirmed ongoing efforts to restore full service. However, no public timeline has been provided for future upgrades that may address the handling of rare events like validator exits [1]. The incident highlights the broader challenges of maintaining high availability and user trust in decentralized networks, especially as they scale and adopt more complex architectures.
Source: [1] Polygon Team Blames Temporary Outage on Suspected Consensus Bug (https://coinjournal.net/news/polygon-team-blames-temporary-outage-on-suspected-consensus-bug/)

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