Ping An Health Leads the Way in Remote Family Doctor Services with New Group Standards

Ping An Health, a leading healthcare technology company, has played a pivotal role in the official release of the "Group Standards for Remote and Internet-Based Family Doctor Healthcare Services." This significant development, unveiled at a conference in Beijing, aims to enhance the accessibility and quality of healthcare services in China. The Group Standards, the first of their kind in China, are expected to promote the widespread adoption and development of family doctor contract services, ultimately strengthening the foundation of public health.



Under the Healthy China 2030 initiative, national ministries and commissions have introduced supportive framework policies to promote the high-quality development of family doctor contracted services. To better implement these policies, the Group Standards establish comprehensive and scientific benchmarks for service delivery, including service processes, content, quality control, and safety measures. This standardization will enhance public trust in online family doctor services, further enhancing the implementation of a tiered diagnosis and treatment system and establishing primary healthcare as a strong foundation for public health.

Ping An Health's involvement in drafting and releasing the Group Standards signifies that the company's proposed online service standards have been officially elevated to national standards, potentially becoming the first national "High-Quality Development Standards for Internet-Based Family Doctor Contracted Services" in China. The company's decade of experience and insights in healthcare have driven the high-quality development of family doctor services, with its flagship medical and health service brand, "Ping An Family Doctor," serving over 14 million members and achieving a five-star positive feedback rate for online consultations exceeding 98%.

The Group Standards incorporate advanced domestic and international experience and technical practices, including information security protocols. This ensures that patient data is protected during transmission and storage, preventing unauthorized access or breaches. Ping An Health's continuous dedication to perfecting its services, including enhancing data security measures, further strengthens the protection of patient privacy and the integrity of their health information.

In conclusion, Ping An Health's leadership in the development and release of the Group Standards for Remote and Internet-Based Family Doctor Healthcare Services is a significant step towards enhancing the accessibility and quality of healthcare services in China. By promoting the widespread adoption and development of family doctor contract services, these standards will contribute to the realization of a national tiered diagnosis and treatment system, ultimately strengthening the foundation of public health in the country.