Pi Network Users Frustrated by Zero Token Balances

Written byCoin World
Sunday, Jun 8, 2025 4:14 pm ET1min read

Pi Network members are expressing growing frustration after discovering that their wallets display zero balances for their tokens. Despite completing Know Your Customer (KYC) verifications and transitioning to the mainnet as instructed, numerous users report finding no tokens in their accounts. This issue has sparked a wave of complaints online and demands for clear explanations from the network's administrators.

Community reports indicate that hundreds of users have posted about their wallets showing zero tokens, even after following all the necessary steps. Some users have waited for days, while others have been waiting for weeks. All of them have completed KYC verifications and locked their accounts on the mainnet, yet their wallets still display “0.00 Pi.” This lack of visible tokens has left many users feeling excluded and uncertain about the status of their investments.

Adding to the confusion, some users have found that their accounts are linked to multiple wallet addresses. One user reported having two wallets under the same profile, while another found three. This has raised concerns about the security of the system, with users worried about potential loss of tokens or falling victim to scams.

Blockchain data reveals that the Pi Foundation’s wallet, ending in “ODM,” recently transferred 276,500,000 Pi coins. Additionally, a withdrawal of 7,380,000 Pi by the same address occurred on the same day. On-chain records also show weekly withdrawals of large amounts from the OKX exchange, although the purpose of these transfers remains unexplained by the Pi Core Team.

Community members have expressed frustration over the lack of detailed updates from the project’s leaders for the past three months. They are demanding dates, explanations, and plans. Some users have called for a public timeline, while others have requested live Q&A sessions. The outcry has been significant enough to push the topic onto trending lists on social media.

In response to the growing concerns, Pi Network’s support channels recently posted a list of wallet safety tips. These tips included good practices for passwords and how to identify phishing attempts. However, the support team did not address the issue of why tokens are concealed or the sudden emergence of multiple wallets per user.

Based on user feedback, the project is likely to face increased pressure in the coming days. Some community members have stated that they will pause mining until they see their balances, while others plan to shift their attention to rival projects. The Pi Core Team has not confirmed any details beyond the safety note, leaving users in the dark about when they will see their Pi tokens or receive a full breakdown of the massive transfers. The situation will be closely monitored as the network works to rebuild trust among its users.

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