Pi Network Faces User Backlash Over New Login Protocol

The Pi Network has recently implemented a new video-based login protocol for users in China, aiming to address several pressing issues within the community. This mandatory video message, which plays upon login, focuses on three key concerns: migration delays, security threats, and wallet safety. The video explains the reasons behind the slower transition to mainnet in China, warns users about illegal activities such as "swiping numbers," and advises caution against scams targeting Pi wallets. Additionally, the Pi Core Team has emphasized that no individual or organization has been authorized to represent Pi Network in China, directing users to access official support and updates through verified channels.

Globally, users have encountered multiple technical issues following the release of the 1.41.0 app update. Problems include two-factor authentication failures, missing Pi balances, and user reluctance to install the new version. These issues have led to a significant backlog of users stuck at Step 9 of the migration process, despite completing identity verification and agreeing to lock-up conditions. The inconsistent migration experience has raised concerns about the fairness and reliability of the overall migration system. The Pi Network has yet to release an official statement addressing these concerns, leaving users frustrated and calling for greater clarity and responsiveness from the Pi Core Team.

The new login requirement, which mandates users to submit a video for verification, has been met with resistance due to privacy concerns and technical difficulties. Many users have reported frequent app crashes, making it impossible to complete the verification process. This has resulted in a backlog of users unable to access their accounts, leading to widespread dissatisfaction. The Pi Network team has launched an official support portal to address these issues, allowing users to submit appeals for various problems, including account unlocking. However, the effectiveness of this support system remains uncertain, as many users continue to experience difficulties.

The team has also announced a major update called "Wrapped Pi," which is expected to address some of these issues. However, details on its implementation and impact are still unclear. The frustration among users is compounded by the lack of clear communication from the Pi Network team regarding the new login rules and app glitches. Many users feel that the team has not been transparent about the reasons behind these changes or the steps being taken to resolve them. This has led to a loss of trust in the platform, with some users considering alternative cryptocurrency networks.

The Pi Network's recent updates have highlighted the challenges of maintaining a decentralized platform while ensuring user security and satisfaction. The team will need to address these issues promptly and transparently to regain the trust of its user base and ensure the long-term success of the network. The community continues to face technical and procedural challenges, and users are calling for greater clarity and responsiveness from the Pi Core Team to navigate these difficulties effectively.