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Phillips 66 and Mach 1 Revolutionize Checkout Experience with NCR Voyix Halo Checkout Solution

AInvestFriday, Jan 10, 2025 5:20 pm ET
5min read


Phillips 66 and retailer Mach 1 have joined forces to transform the checkout experience at fuel and convenience stores, introducing an automated, AI-powered bulk scanning self-checkout solution. NCR Voyix Corporation (NYSE: VYX), a leading global provider of digital commerce solutions for the retail and restaurant industries, has announced the launch of its best-in-class computer vision solution, NCR Voyix Halo Checkout, at a select Phillips 66® branded Mach 1 station since November 2024. The solution is now available for pre-order across the US, Canada, UK, and EU.

This advanced checkout solution leverages artificial intelligence to accurately identify products, ensuring a fast and frictionless customer checkout experience. Alan Meyer, CEO of Mach 1, emphasizes the importance of prioritizing shoppers in the checkout process, stating, "Customers want a checkout process that prioritizes them as shoppers, and NCR Voyix Halo delivers exactly that. Shorter transaction times mean happier customers and more productive store operations."

The NCR Voyix Halo Checkout solution, powered by Everseen's vision AI and product recognition technology, is designed to revolutionize the checkout process. Capable of detecting, bulk-scanning, and pricing up to 20 products simultaneously, it ensures seamless and precise transactions while minimizing unintentional errors and reducing shrinkage. NCR Voyix Halo's patented design integrates Everseen's industry-leading Evershow technology, using cameras to recognize products placed in any orientation and instantly scanning them into an itemized list, providing an accurate total amount due and a seamless process. This innovation can decrease the amount of time a consumer spends at checkout by nearly 50%.



"We're helping retailers stay ahead of the curve with retail AI," said Alan O'Herlihy, founder and CEO of Everseen. "By collaborating with NCR Voyix, we're delivering the future of checkout—an innovative, frictionless experience that meets the expectations of today's savvy shoppers, all while maintaining the high standards of service that consumers expect."

The platform also integrates a comprehensive learning model that leverages advanced computer vision and machine learning to provide retailers with real-time insights and operational efficiencies. Key benefits of NCR Voyix Halo include:

1. Enhanced Shopping Experience: Leveraging the NCR Voyix Commerce Platform, unprecedented checkout speeds can be achieved with the NCR Voyix Halo. Additionally, Phillips 66 is now able to offer a personalized shopping experience through alternative product suggestions and an intuitive interface that supports a range of packaging sizes for a seamless, frictionless checkout process. Customers enjoy faster checkouts with fewer disruptions, making convenience stores even more convenient.
2. High Accuracy Recognition: The system utilizes state-of-the-art AI from Everseen to deliver unparalleled product recognition. The "Attendant-Based Learning" capability allows store associates to update the product model by quickly training it with new items, making in-store operation of NCR Voyix Halo quick and easy.
3. Intuitive and Self-Learning Model: NCR Voyix Halo's powerful model continually improves using "Transaction-Based Learning" to increase prediction accuracy. The AI model learns new items or seasonal packaging from transaction data when these items are scanned by the shopper.
4. Operational Efficiency: The technology operates passively in the background, ensuring no disruptions to customer flow, transactions, or associate tasks, delivering an accurate and seamless experience. It also minimizes loss through advanced monitoring with computer vision cameras, reducing shrinkage and unintentional errors. NCR Voyix Halo Checkout is available as a tabletop offering or an add-on on top of an existing self-checkout, empowering retailers to experiment with new modalities and de-risk their investment by scaling up or down based on shopper feedback and store demographics.

"NCR Voyix is committed to helping retailers modernize the shopping experience and meet shoppers' high expectations," said David Wilkinson, CEO of NCR Voyix. "Directly integrating Everseen's industry-leading AI supports our goal of delivering effortless transactions—all with a fast time-to-market and simplified technology rollout. We always strive to enable and empower our retailers to offer choice and flexibility to their shoppers."

The launch at Phillips 66 is part of NCR Voyix's broader mission to drive innovations that enhance the customer experience for all customers. NCR Voyix Halo allows retailers to offer their customers greater choice in checkout technology while protecting and leveraging their existing investments. This pilot rollout reinforces NCR Voyix's leadership position in self-checkout and underscores its commitment to delivering transformative retail and restaurant technologies that promote inclusivity and choice.



In conclusion, the collaboration between Phillips 66, Mach 1, NCR Voyix, and Everseen has resulted in a groundbreaking AI-powered bulk scanning self-checkout solution that promises to revolutionize the checkout experience for customers and retailers alike. By leveraging advanced computer vision and machine learning technologies, NCR Voyix Halo Checkout delivers unparalleled product recognition, enhanced shopping experiences, and operational efficiencies, setting a new standard for convenience and retail industries.
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