PagerDuty has been named a Leader and Outperformer in the 2025 GigaOm Radar for AIOps for the fourth consecutive year. The company's automation, incident intelligence, and workflow orchestration capabilities set it apart in the rapidly evolving AIOps landscape. Anaplan benefits from PagerDuty's AIOps, improving incident detection and resolution efficiency by 95% and saving an estimated $250,000 annually.
PagerDuty, a global leader in digital operations management, has been named a Leader and Outperformer in the 2025 GigaOm Radar for AIOps for the fourth consecutive year. The annual report positions PagerDuty AIOps in the Innovation half of the GigaOm Radar, highlighting the company's focus on frequent product updates, expanding automation capabilities, and an AI-centric approach to human-in-the-loop decision making [1].
The GigaOm Radar for AIOps examines 33 of the top AIOps solutions and provides an overview of the market, identifying leading offerings and helping decision-makers evaluate these solutions. PagerDuty's strengths include strong event correlation capabilities, automated remediation, and SIEM and SOAR integration, enabling IT operations teams to reduce noise, accelerate triage, and improve operational resilience [1].
One notable success story is Anaplan, a leading connected planning platform that implemented PagerDuty AIOps. Anaplan experienced a 95% improvement in detecting and addressing incidents, saving an estimated $250,000 per year by reducing the time to detect issues from two to three hours to five minutes, and the time to address critical incidents from three hours to under 30 minutes [1].
PagerDuty's continuous expansion of event correlation, automated remediation, and AI-driven incident response features positions the company ahead of many peers evolving more conservatively in the AIOps space. The company's commitment to innovation and customer satisfaction is evident in the consistent recognition by GigaOm [1].
PagerDuty's AI-powered platform, the PagerDuty Operations Cloud, automates and orchestrates the entire incident management lifecycle, providing resilience at scale. This platform empowers teams to identify and diagnose disruptions in real time, mobilize the right teams to streamline workflows, and solve digital issues before they become incidents [1].
References:
[1] https://investor.pagerduty.com/news/news-details/2025/PagerDuty-Named-a-Leader-and-Outperformer-in-the-2025-GigaOm-Radar-for-AIOps-for-Fourth-Consecutive-Year/default.aspx
[2] https://www.marketscreener.com/news/pagerduty-named-a-leader-and-outperformer-in-the-2025-gigaom-radar-for-aiops-for-fourth-consecutive-ce7c5fd3dd8cf223
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