AInvest Newsletter
Daily stocks & crypto headlines, free to your inbox
Optus Fails to Execute Service Upgrade, Linked to Two Deaths, and Urgent Action Needed to Prevent Future Disruptions.
ByAinvest
Wednesday, Dec 17, 2025 11:18 pm ET1min read
Optus has been slapped with 21 recommendations following a Triple Zero outage linked to two deaths. The telco failed to adequately execute a service upgrade on September 18, 2025. The report by experienced executive Kerry Schott reveals numerous errors by Optus, including the use of the word "urgent" to emphasize the need for further work. The outage affected 605 callers, with most experiencing silence on the phone. The report suggests a technology mismatch between modern mobile networks and the Triple Zero service may have contributed to the issue.
Ainvest News articles are AI-generated using advanced large language model (LLM) technology designed to analyze and synthesize publicly available data and news. While AI tools assist in producing initial drafts and insights, all AI generated content published on Ainvest is subject to comprehensive human editorial review before publication. A designated human editor reviews, verifies, and approves each article for factual accuracy, coherence, and compliance with AInvest Fintech Inc’s editorial and disclosure standards.
Despite these review procedures, the information provided may still contain inaccuracies, incomplete data, or time sensitive references due to the inherent limitations of AI generated analysis and evolving changes. The material is provided strictly for informational and educational purposes and does not constitute personalized investment, legal, or financial advice. Readers should independently verify all facts, figures, and statements before making any decision based on this content.
AInvest Fintech Inc. its affiliates, and partners accept no liability or responsibility for any direct or consequential losses arising from reliance on this content. All articles and analyses are subject to revision, update, or removal without prior notice to maintain accuracy and integrity in our publications.
Comments
No comments yet