"OCBC CEO: AI to Boost, Not Cut, Banking Jobs"

Oversea-Chinese Banking Corp. (OCBC) CEO Helen Wong has expressed her belief that artificial intelligence (AI) will lead to an increase in banking jobs, rather than a reduction. This stance is in contrast to the common perception that AI will automate many roles in the financial sector, leading to job losses.

Wong, who has been at the helm of OCBC since 2020, has been a vocal advocate for the potential of AI in the banking industry. She has previously stated that AI can help banks improve their risk management, customer service, and fraud detection capabilities. In a recent interview, she expanded on this theme, arguing that AI will create new job opportunities in the sector.

Wong's optimism is rooted in the idea that AI will not replace human jobs entirely, but rather augment and transform them. She believes that AI will enable banks to handle more complex tasks, freeing up human employees to focus on more creative and strategic work. This, in turn, will lead to the creation of new roles that require human judgment and interaction.

Wong's views are supported by a growing body of research. A study by the World Economic Forum found that while AI may displace 85 million jobs by 2025, it could also create 97 million new jobs in the same period. The study also noted that the rise of AI is likely to lead to a shift in the types of jobs that are in demand, rather than a net loss of employment.

However, Wong's optimism is not without its critics. Some experts have raised concerns about the potential for AI to exacerbate income inequality and create a skills gap. They argue that the benefits of AI will be concentrated in the hands of a small elite, while the rest of the population will struggle to keep up with the demands of the new job market.

Despite these concerns, Wong remains confident in the potential of AI to create more jobs in the banking sector. She has pledged to invest heavily in AI technologies at OCBC, and has called on other banks to follow suit. She believes that the key to realizing the benefits of AI is to invest in education and training programs that will help workers adapt to the changing job market.

In conclusion, Helen Wong's views on the impact of AI on the banking sector are a reflection of a broader debate about the future of work in the age of automation. While some experts are concerned