Natural Health Trends Q4 2024: Discrepancies in Sales, Costs, and Market Strategies Unveiled
Wednesday, Feb 5, 2025 5:29 pm ET
These are the key contradictions discussed in Natural Health Trends' latest 2024Q4 earnings call, specifically including: Sales Performance, Cost Management, and Market Strategy:
Sales Performance in Greater China:
- Natural Health Trends reported a 7% increase in net sales for Greater China in Q4 2024 compared to Q4 2023, and a 9% increase compared to Q3 2024.
- The improvement was attributed to the company's strategic efforts in progress training, promotions, and incentives, which resonated with consumers and leaders in the region.
Impact of Strategic Price Adjustments:
- Sales decreases were observed in Taiwan and North America where strategic price adjustments were implemented in 2023 and fewer pilot promotions were offered throughout 2024.
- These strategic moves aimed to position the company for longer-term benefits like safeguarding margins and reinforcing market discipline.
Financial Results and Cash Flow:
- Total Q4 revenue was $10.8 million, essentially flat compared to the previous year, with a gross profit margin of 74.2%.
- Operating loss for the quarter was $421,000, compared to $242,000 in the previous year, primarily due to higher freight costs and supplemental incentive costs. Net cash provided by operating activities was $88,000 for the quarter.
Market Expansion and Incentives:
- The company officially opened the Colombia market, and finalized arrangements for the office opening, with new members drawn to the opportunity and high-quality products.
- Recognition events and incentive trips were held to empower, engage, and inform members, while also supporting business growth, retention, and collaboration.

Sales Performance in Greater China:
- Natural Health Trends reported a 7% increase in net sales for Greater China in Q4 2024 compared to Q4 2023, and a 9% increase compared to Q3 2024.
- The improvement was attributed to the company's strategic efforts in progress training, promotions, and incentives, which resonated with consumers and leaders in the region.
Impact of Strategic Price Adjustments:
- Sales decreases were observed in Taiwan and North America where strategic price adjustments were implemented in 2023 and fewer pilot promotions were offered throughout 2024.
- These strategic moves aimed to position the company for longer-term benefits like safeguarding margins and reinforcing market discipline.
Financial Results and Cash Flow:
- Total Q4 revenue was $10.8 million, essentially flat compared to the previous year, with a gross profit margin of 74.2%.
- Operating loss for the quarter was $421,000, compared to $242,000 in the previous year, primarily due to higher freight costs and supplemental incentive costs. Net cash provided by operating activities was $88,000 for the quarter.
Market Expansion and Incentives:
- The company officially opened the Colombia market, and finalized arrangements for the office opening, with new members drawn to the opportunity and high-quality products.
- Recognition events and incentive trips were held to empower, engage, and inform members, while also supporting business growth, retention, and collaboration.

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