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In a recent blog post, Google's VP and Head of Search, Liz Reid, addressed growing concerns about the impact of AI on web traffic. Reid's post counters third-party reports suggesting that AI features in Google Search are causing significant declines in traffic to websites [1]. Instead, Reid asserts that AI is driving more searches and higher quality clicks.
According to Reid, the total organic click volume from Google Search to websites has remained "relatively stable year-over-year" [2]. Furthermore, Google claims to be sending "slightly more quality clicks" to websites than a year ago. Quality clicks are defined as those where users don't quickly bounce back to the search results page [3].
Reid argues that AI features like AI Overviews are encouraging users to ask more complex questions and explore topics in greater depth. This leads to more opportunities for websites to surface and get clicked [5]. While overall traffic remains stable, Google acknowledges that user trends are shifting, with people increasingly seeking out "authentic voices and first-hand perspectives," which has resulted in increased traffic to sites with forums, videos, podcasts, and original content [4].
However, Google's claims stand in contrast to several third-party reports. A recent Pew Research Center analysis showed that searches with AI Overviews resulted in lower click-through rates [1]. Similarly, Cloudflare CEO Matthew Prince reported a significant decline in search traffic referrals [3].
Reid emphasizes Google's commitment to the health of the web ecosystem, stating, "We care passionately -- perhaps more than any other company -- about the health of the web ecosystem" [5]. The company views AI as an opportunity for web publishers to gain increased exposure and believes that the value exchange between Search and the web remains strong.
Despite these claims, Google's blog post notably lacks specific data to support its assertions. The absence of concrete numbers has led some to question the validity of Google's claims [2].
References:
[1] https://theoutpost.ai/news-story/google-defends-ai-search-features-claiming-stable-web-traffic-and-increased-click-quality-18772/
[2] https://theoutpost.ai/news-story/google-defends-ai-search-features-claiming-stable-web-traffic-and-increased-click-quality-18772/
[3] https://theoutpost.ai/news-story/google-defends-ai-search-features-claiming-stable-web-traffic-and-increased-click-quality-18772/
[4] https://theoutpost.ai/news-story/google-defends-ai-search-features-claiming-stable-web-traffic-and-increased-click-quality-18772/
[5] https://theoutpost.ai/news-story/google-defends-ai-search-features-claiming-stable-web-traffic-and-increased-click-quality-18772/
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