Mobileum and NOHOLD form a strategic alliance to transform telecom data monetization and redefine the telecom ecosystem. The partnership aims to simplify and accelerate AI adoption across complex environments, enabling seamless AI-powered support solutions for communication service providers. The joint initiative will deliver insights into users' needs and opportunities to improve their experience, connecting network insights with customer-facing services.
A strategic alliance between Mobileum and NOHOLD is set to revolutionize the telecom industry by transforming data monetization and redefining the telecom ecosystem. The partnership aims to simplify and accelerate AI adoption across complex environments, enabling seamless AI-powered support solutions for communication service providers. The joint initiative will deliver insights into users' needs and opportunities to improve their experience, connecting network insights with customer-facing services.
The alliance leverages the strengths of both companies to address the challenges faced by global telco operators. According to a report by PwC, global telecom service revenue rose by just 4.3% in 2023 and is projected to grow at a Compound Annual Growth Rate (CAGR) of only 2.9% through 2028—below inflation [1]. Average revenue per user (ARPU) for mobile is expected to decline by 1.3% annually over the same period. Additionally, the explosion of mobile data traffic is outpacing revenue growth, with mobile data traffic growing 19% year-on-year between Q1 2024 and Q1 2025 [1].
To tackle these challenges, Mobileum and NOHOLD are collaborating to create a new model for telco operations based on an agentic AI collaboration approach. This approach involves the use of multiple intelligent agents that collaborate across domains to autonomously handle complexity. Local agents fine-tuned for domain expertise are deployed on-premises, ensuring compliance with data residency laws and maintaining data sovereignty. These agents are capable of handling tasks such as network anomaly detection, predictive maintenance, and process automation.
The strategic alliance will also involve the use of open-weight large language models (LLMs) that can be fine-tuned for specific domain applications. These models can be deployed on AWS Outposts, maintaining data sovereignty while providing specialized expertise for telco operations. The alliance will also utilize a set of supervisory agents built with Amazon Bedrock Agent Core, which will orchestrate the actions of these domain-specific agents.
The benefits of this approach are multi-layered. It drives speed and precision by enabling localized models to detect anomalies, predict failures, or optimize configurations within milliseconds. It also enables a new scale of orchestration, with a super-agent coordinating multiple specialized agents to create end-to-end intelligence. This architecture allows for faster incident resolution, lower operational costs, and improved customer satisfaction while maintaining full control over sensitive data and compliance.
The partnership between Mobileum and NOHOLD is poised to significantly impact the telecom industry by simplifying AI adoption and transforming data monetization. By leveraging the strengths of both companies and the agentic AI collaboration approach, the alliance aims to create a more efficient and effective telecom ecosystem.
References:
[1] https://aws.amazon.com/blogs/industries/shaping-the-future-of-telco-operations-with-an-agentic-ai-collaboration-approach/
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