Mid-tier IT firms break away from headcount-driven model with AI-led productivity gains

Mid-tier IT firms such as Persistent Systems, Coforge, and Mphasis are moving away from the traditional headcount-driven delivery model, with revenue gains outpacing workforce increases. These firms, along with Cognizant, are among the "breakout providers" that are decoupling growth from workforce addition. The growth is attributed to AI-led deals boosting productivity gains, with revenue per headcount increasing in the current quarter for Coforge.