Maximus Wins $62 Million Contract to Administer Pennsylvania Enrollment Assistance Program

Maximus, Inc. has been awarded a five-year, $62 million contract to continue administering the Pennsylvania Enrollment Assistance Program. As a leading provider of government health and human services programs, Maximus will provide business process services, including program administration, appeals, and assessments, for the state of Pennsylvania. This contract underscores Maximus' expertise in delivering end-to-end solutions to government agencies and its commitment to improving public services.

Maximus, Inc. (NYSE: MMS) has been awarded a five-year, $62 million contract extension by the Pennsylvania Department of Human Services to continue administering the Pennsylvania Enrollment Assistance Program. This extension, announced on September 12, 2025, builds upon Maximus' long-standing relationship with the state, which began in 2009.

The contract extension expands Maximus' services to include Children’s Health Insurance Program (CHIP) recipients, assisting them with plan changes. Additionally, Maximus will enhance its digital engagement tools, incorporating 24/7 web chat, text messaging, and email notifications, while ensuring accessibility compliance. The company will also implement an AI-based training tool for customer service agents to simulate calls and improve service quality. Agents will assist residents with health plan selection, primary care physician choice, and plan management via the contact center.

Maximus, Inc. is a leading provider of government health and human services programs and technology solutions. The company operates through three segments: U.S. Services, U.S. Federal Services, and Outside the U.S. The U.S. Services segment provides a variety of business process services (BPS), including program administration, appeals, and assessments, for United States state and local government programs. This contract underscores Maximus' expertise in delivering end-to-end solutions to government agencies and its commitment to improving public services.

This contract extension is a significant milestone for Maximus, Inc., further solidifying its position in the government services sector. The company has demonstrated its ability to adapt to changing needs and enhance its service offerings through technology and innovation.