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Ledger, a prominent crypto hardware wallet company based in Paris, has issued a warning to its customers about a new phishing scheme that involves physical letters. The scam letters, which are being sent to Ledger users, claim that the company requires wallet validation for security purposes. The letters instruct recipients to visit a link and enter their 24-word recovery phrase, supposedly to ensure secure access to their Ledger devices.
The letter, shared by crypto trader Jacob Canfield, reads, “We are contacting you regarding a critical security update that requires your immediate attention. As part of our ongoing commitment to maintaining the highest security standards, all users are required to validate their wallets using their recovery phrase to ensure continued and secure access to their Ledger devices.”
Ledger has confirmed that these letters are fraudulent and part of a phishing attempt. The company has previously warned users about impersonators contacting wallet owners by phone. Ledger emphasizes that it will never ask customers for their 24-word recovery phrase, and any request for this information should be considered a scam. The company advises users not to engage with accounts claiming to be Ledger employees or anyone offering to help recover funds. Instead, users should connect directly with Ledger’s support team for assistance.
This latest scam highlights the ongoing efforts by fraudsters to exploit the trust of crypto users. Ledger’s warning serves as a reminder for users to remain vigilant and cautious when receiving unsolicited communications, whether through physical mail or digital channels. The company’s proactive approach in alerting its users about such threats underscores its commitment to maintaining the security and trust of its customer base.

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