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Date of Call: December 9, 2025
$318 million in total revenue for Q3, which was essentially flat year-over-year, while GMV increased at a low single-digit pace. - The growth in GMV was driven by low single-digit gains in the North American business, while the company's European business saw a 20% year-over-year decrease.52%, with an approximate 120 basis point improvement from the previous year.This improvement was supported by disciplined execution by the supply chain team, managing tariff headwinds effectively, and key category strength.
Increased Customer Engagement and New Customers:
150,000 new customers in November, reaching over 0.5 million Instagram followers.This increase is attributed to strategic brand-building efforts, such as customization and personalization, and reaching a younger, more diverse customer base.
Strong Performance in B2B and Third-Party Marketplaces:
7%, with the school uniform channel growing over 20%.34% year-over-year, driven by strong performance in Amazon and Macy's, up roughly 40% each.
Overall Tone: Positive
Contradiction Point 1
Inventory Management and Growth Strategy
It involves differing perspectives on inventory management and growth strategy, which are critical for operational and financial planning.
What's your outlook for inventories? - Eric Beder (Small Cap Consumer Research, LLC)
2026Q3: Inventory increased only 3% due to efficient inventory management. A low single-digit increase is expected going forward. - Bernard McCracken(CFO)
What should the normalized inventory level be? - Dana Telsey (Telsey Advisory Group)
2024Q3: We are trying to get our inventory turns to the three and four range over the next several years and rather than focusing on the absolute level of inventory turns, it's really focusing on the freshness and consistency of our supply chain. - Andrew McLean(CEO)
Contradiction Point 2
Gross Margin Improvement and Discounting Strategy
It involves differing expectations for gross margin improvement and discounting strategy, which directly impacts financial projections and market positioning.
Can you discuss the impact of promotional levels on revenue and gross margin? - Dana Telsey (Telsey Advisory Group LLC)
2026Q3: The season started earlier than usual, driven by new consumers. The company saw success with autumn promotions, enhancing gross margins. - Andrew McLean(CEO)
What should the normalized inventory level be? What is the potential for gross margin improvement going forward? - Dana Telsey (Telsey Advisory Group)
2024Q3: The improved gross margin in the quarter was primarily driven by lower discount rates, particularly in the women's category. - Andrew McLean(CEO)
Contradiction Point 3
International Expansion and Collaboration Strategy
It involves the company's strategic direction for international expansion and collaborations, which are critical for long-term growth.
How do international collaborations affect the U.S. market and its opportunities? - Eric Beder (Small Cap Consumer Research, LLC)
2026Q3: Collaborations like Harris Tweed and Lulu Guinness are intended to build brand identity in Europe and could be extended to the U.S. Lands' End engages with influencers globally, aiming to create a premium brand image for long-term growth. - Andrew McLean(CEO)
Could you provide context on expectations for completing the European business turnaround and its future contribution to the overall business? - Steven Silver (Argus Research Company)
2025Q2: We're focusing on the distributed commerce model to meet customers where they are. Opening marketplaces like Amazon, Debenhams, and Next is expanding reach. In Europe, we're emphasizing the German resolver customer and expect to use the catalog to enhance engagement. Strong collabs are planned to attract customers and align with our U.S. success. We're committed to making Europe a significant contributor. - Andrew McLean(CEO)
Contradiction Point 4
International Expansion and Licensing Strategy
It involves differing perspectives on the strategic approach and timeline for international expansion and licensing, which could impact long-term growth expectations.
How do international collaborations impact the U.S. market and influence U.S. opportunities? - Eric Beder(Small Cap Consumer Research, LLC)
2026Q3: International expansion involves long-term brand building. Lands' End is leveraging collaborations and licenses to create global brand cachet. - Andrew McLean(CEO)
Are this year's licensing deals replacing existing categories, or are we entering a phase where new licensing categories will add to total revenue instead of replacing existing ones? - Eric Martin Beder(Small Cap Consumer Research, LLC)
2025Q1: We are looking at new licenses, we are looking at new geographies, and we are looking at new capabilities. We are just trying to be smarter about how we're doing it. - Bernard Louis McCracken(CFO)
Contradiction Point 5
Inventory Management and Tariff Impact
It involves differing views on inventory management and the impact of tariffs, which are both critical factors affecting operational efficiency and financial performance.
How should we think about future inventory trends? - Eric Beder(Small Cap Consumer Research, LLC)
2026Q3: Despite tariff headwinds, inventory increased only 3% due to efficient inventory management. A low single-digit increase is expected going forward. - Bernard McCracken(CFO)
Can you provide insight into the year's outlook and the timeline for your plans? Additionally, how are you addressing tariff impacts overall, particularly in terms of pricing and inventory management? - Dana Lauren Telsey(Telsey Group)
2025Q1: Based on the near-term uncertainty with tariff rates, the company has provided annual guidance based on the current tariff rates, which are 10% baseline and 30% for China, translating to an effective rate of about 12% for us in the back half. We have built mitigation efforts against these raised tariffs and feel strongly that we have the right mitigations to offset those for the year. - Bernard Louis McCracken(CFO)
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