Kelly Services' Q1 2025 Earnings Call: Navigating Contradictions in M&A, Macroeconomic Challenges, and Integration Costs
Earnings DecryptMonday, May 19, 2025 4:46 am ET

M&A environment and deal flow, impact of macroeconomic uncertainty, integration and costs, MRP performance and integration impact, and macroeconomic uncertainty impact are the key contradictions discussed in Kelly Services' latest 2025Q1 earnings call.
Revenue and Market Performance:
- Kelly Services reported revenue of $1.16 billion for Q1 2025, up 11.5% versus Q1 last year.
- On an organic basis, year-over-year revenue was up 0.2%, despite a rapidly evolving macro environment.
- Growth was attributed to strong performance in the education business and resilience in outcome-based offerings.
Education Segment Growth:
- The education segment revenue increased by 6.6% year-over-year in the quarter or 6.3% on an organic basis.
- Growth reflected ongoing fill rate improvement and higher bill rates in existing business, partially offset by fewer school days due to harsh winter weather.
- The education business remained a source of strength, with excellent fill rates and capturing net new customer wins.
Federal Government Contract Impact:
- The decline in U.S. federal government business contributed to a 0.8% negative impact on Kelly's overall organic revenue growth.
- This was primarily due to reduced demand for federal contractors in the SET and ETM segments.
- Swift action by the administration in certain contracts, especially in the HHS sector, led to a notable impact on revenue.
MRP Integration and Market Positioning:
- The acquisition of MRP contributed to a 39% increase in the SET segment on a reported basis.
- Even with this contribution, SET's organic revenue was down 7%, primarily due to reduced staffing services demand.
- Integration of MRP and its technology stack is expected to enhance operational efficiency and agility, positioning Kelly for future growth.
KELYA Total Revenue YoY, Total Revenue
Revenue and Market Performance:
- Kelly Services reported revenue of $1.16 billion for Q1 2025, up 11.5% versus Q1 last year.
- On an organic basis, year-over-year revenue was up 0.2%, despite a rapidly evolving macro environment.
- Growth was attributed to strong performance in the education business and resilience in outcome-based offerings.
Education Segment Growth:
- The education segment revenue increased by 6.6% year-over-year in the quarter or 6.3% on an organic basis.
- Growth reflected ongoing fill rate improvement and higher bill rates in existing business, partially offset by fewer school days due to harsh winter weather.
- The education business remained a source of strength, with excellent fill rates and capturing net new customer wins.
Federal Government Contract Impact:
- The decline in U.S. federal government business contributed to a 0.8% negative impact on Kelly's overall organic revenue growth.
- This was primarily due to reduced demand for federal contractors in the SET and ETM segments.
- Swift action by the administration in certain contracts, especially in the HHS sector, led to a notable impact on revenue.
MRP Integration and Market Positioning:
- The acquisition of MRP contributed to a 39% increase in the SET segment on a reported basis.
- Even with this contribution, SET's organic revenue was down 7%, primarily due to reduced staffing services demand.
- Integration of MRP and its technology stack is expected to enhance operational efficiency and agility, positioning Kelly for future growth.

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