JLL Revolutionizes Building Operations with AI-Driven Prism Platform

JLL has introduced AI capabilities for its Prism building operations platform, providing predictive operational intelligence across all aspects of building operations. Prism AI automates administrative tasks, streamlines workflows, and recommends improvements to tenant satisfaction. It analyzes years of property task and workflow data, detects coverage opportunities, and prevents costly repairs. Prism AI drives efficiency, compliance, and cost savings across the property management lifecycle.

JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has introduced AI capabilities for its Prism building operations platform. Prism AI provides predictive operational intelligence across all aspects of building operations, automating administrative tasks, streamlining workflows, and recommending improvements to tenant satisfaction.

The new AI capabilities, available as an add-on to Prism, leverage advanced data analytics to analyze years of property task and workflow data. This allows property teams to detect coverage opportunities and prevent costly repairs. By maintaining conversational history and improving transparency, Prism AI empowers property professionals with the operational intelligence needed to make data-driven decisions.

"In today's market, where expectations around building performance are multifaceted, investors are hyperfocused on implementing technology solutions that deliver value across their entire portfolio," said Daniel Russo, President of Property Management Technology at JLL. "Prism AI supercharges our professionals to make smarter decisions. This isn't just about efficiency; it's about fundamentally elevating the standard of property management while delivering exceptional value to our clients and tenants."

Prism AI transforms disparate property documents into an integrated, searchable knowledge base, automating administrative tasks and streamlining workflows. Property teams can get smart recommendations to improve tenant satisfaction based on Prism AI's analysis of service request patterns. Engineers can leverage Prism AI to analyze service manuals against warranty documentation to detect coverage opportunities and prevent costly out-of-pocket repairs.

Designed with security in mind, Prism AI is built on secure, reliable infrastructure with automatic backups to keep data safe. Additionally, Prism AI maintains complete data separation so property data, tenant information, and financial details remain private to each organization.

"Prism AI represents a transformative leap forward in property management technology, seamlessly combining advanced data analytics with practical, actionable intelligence," said Yao Morin, Chief Technology Officer at JLL. "As client expectations continue to evolve, JLL remains focused on developing solutions that not only meet today's challenges but anticipate tomorrow's opportunities, setting new standards for excellence across commercial real estate."

As a fully tech-enabled CRE firm, JLL is leading the digital transformation of the industry, transforming the world's spaces with technology. Combining JLL's 200+ years of CRE expertise with world-class technologists, the company is creating an unmatched portfolio of space management and intelligence products to shape the future spaces of tomorrow: increasing the value of the world's buildings and enhancing the productivity of those who occupy them.

References:
[1] https://www.prnewswire.com/news-releases/jll-transforming-building-operations-with-powerful-new-ai-capabilities-302529226.html