ISG to Evaluate Microsoft AI and Cloud Ecosystem Providers

Information Services Group (ISG), a leading global technology research and advisory firm, is set to assess service providers supporting enterprise use of Microsoft's cloud platform and applications suite. The study, titled "Microsoft AI and Cloud Ecosystem," will be released in April 2025 and will cover providers of services for the Microsoft 365 productivity platform, Azure cloud services platform, and Copilot AI-powered applications. This comprehensive evaluation will help enterprise buyers and ISG advisors make informed decisions about vendor relationships, new engagements, and available offerings in the Microsoft AI and cloud services market.

ISG's study will focus on seven key quadrants, each assessing providers based on specific criteria. These quadrants include Managed Services for Azure, Microsoft 365 Services, Power Platform Services, AI Services for the Microsoft Clouds, Dynamics 365 Services, FinOps Services, and Data Fabric on Azure. By examining providers' strategic vision, investments, and development work for Microsoft- and OpenAI-related services, ISG will provide valuable insights into the market landscape.

Geographically, the study will cover the global Microsoft AI and cloud services market, focusing on products and services available in Australia, Brazil, Germany, Mexico, and Switzerland. ISG lead analysts, including Axel Oppermann (Germany, Switzerland), Michael Barnes (Australia, Global), Christiane Tarricone (Brazil), and Elia San Miguel (Mexico), will provide insights tailored to these regions, reflecting the importance of local knowledge in provider selection.

Microsoft's push into AI, with AI-related products contributing approximately $10 billion to its annual revenue, creates new opportunities for providers to support enterprise adoption of the AI-driven Microsoft Azure operating system. ISG's research will evaluate providers' capabilities and offerings, with partnerships and collaborations with Microsoft and other key players in the AI and cloud ecosystem contributing to their potential success.



The ISG report's quadrant analysis will help enterprise buyers evaluate and compare Microsoft cloud service providers by segmenting the market into seven distinct categories. This structured approach enables buyers to identify providers that best align with their unique needs, optimize their cloud workload performance, reduce costs, and ensure compliance and security. By providing a comprehensive overview of the Microsoft AI and cloud services market, the ISG report will empower enterprise buyers to make informed decisions about their current vendor relationships and potential new engagements.

In conclusion, ISG's upcoming assessment of Microsoft AI and cloud services providers will offer valuable insights into the market landscape, helping enterprise buyers and ISG advisors make strategic decisions about vendor relationships and service provider selection. The report's geographic focus, quadrant analysis, and evaluation of providers' capabilities and offerings will enable buyers to navigate the complex Microsoft AI and cloud services market with confidence.