Inovalon Teams Up with Google Cloud to Tackle Administrative Burden in Healthcare with AI-Enabled Solution

Inovalon is collaborating with Google Cloud to develop an AI-enabled solution to address the administrative burden in healthcare. The solution will focus on simplifying prior authorization processes, which contribute to clinician burnout and delay patient access to care. The collaboration will bring together Inovalon's data solutions and subject matter expertise with Google Cloud's advanced AI and machine learning capabilities. The solution will be previewed at Inovalon's annual Empower summit in Washington, D.C. from November 2-4.

Inovalon, a healthcare data and analytics pioneer, has announced a strategic partnership with Google Cloud to develop an AI-enabled solution aimed at addressing the administrative burden in healthcare. The collaboration focuses on simplifying prior authorization processes, a time-consuming aspect of clinical workflow that contributes significantly to clinician burnout and delays patient access to care.

The prior authorization process involves seeking approval from insurance companies or payers for specific procedures, medical services, or therapeutic interventions. This process is notoriously complex and time-consuming, involving extensive paperwork and multiple rounds of back-and-forth communication between healthcare providers and insurance companies. This inefficiency not only hampers healthcare delivery but also diverts significant resources away from direct patient care.

Inovalon, leveraging its extensive datasets, will work with Google Cloud's advanced AI and machine learning capabilities to develop an agentic system. This system will assist physicians and providers by automating the prior authorization process. The solution will enable direct engagement with an AI agent that assesses a patient's insurance benefits, compares them with ordered tests and services, and generates necessary paperwork for submission.

According to Aashima Gupta, Google Cloud's global director of healthcare strategy & solutions, the prior authorization process is a significant challenge in the healthcare value chain. The partnership with Inovalon offers a substantial opportunity to alleviate administrative burdens and improve physician workflows. Dr. Paige Kilian, Chief Medical Officer at Inovalon, underscores the promise of the technology but emphasizes the importance of human oversight to ensure the system's success.

The market for healthcare staffing and scheduling software is also experiencing significant growth, driven by the need for operational efficiency and cost management. The U.S. healthcare staffing and scheduling software market is projected to expand from USD 1.14 billion in 2024 to USD 3.12 billion by 2033, with a CAGR of 11.86% from 2025 to 2033 [2]. This growth is influenced by the rising demand for predictive and AI-driven scheduling solutions, which are crucial for addressing nursing shortages and optimizing staffing.

The Inovalon-Google Cloud collaboration is set to be previewed at Inovalon's annual Empower summit in Washington, D.C., from November 2-4. This event will provide an opportunity for industry professionals to learn more about the innovative solution and its potential impact on healthcare delivery.

References:

[1] Forbes. (2025, August 26). Google Cloud and Inovalon ink deal to build prior authorization agentic system. Retrieved from https://www.forbes.com/sites/saibala/2025/08/26/google-cloud-and-inovalon-ink-deal-to-build-prior-authorization-agentic-system/

[2] GlobeNewswire. (2025, August 26). U.S. Healthcare Staffing and Scheduling Software Market Report 2025-2033. Retrieved from https://www.globenewswire.com/news-release/2025/08/26/3139073/28124/en/U-S-Healthcare-Staffing-Scheduling-Software-Market-Report-2025-2033-AI-Driven-Scheduling-and-Nursing-Shortages-Drive-the-Industry.html