Infosys has been recognized as the top service provider in Cloud & Infrastructure Services in the UK and Ireland by Whitelane Research. The report ranked Infosys as an 'Exceptional Performer' for the second consecutive year, reaffirming its leadership in delivering high-quality cloud and infrastructure solutions. This is attributed to its comprehensive capabilities through Infosys Cobalt, a set of services and platforms for accelerating the cloud journey.
Infosys, a global leader in next-generation digital services and consulting, has been recognized as the top service provider in Cloud & Infrastructure Services in the UK and Ireland by Whitelane Research. The report ranked Infosys as an 'Exceptional Performer' for the second consecutive year, reaffirming its leadership in delivering high-quality cloud and infrastructure solutions. This achievement is attributed to its comprehensive capabilities through Infosys Cobalt, a set of services and platforms designed to accelerate the cloud journey for enterprises.
According to the Whitelane Research IT Sourcing Study 2025 UK & Ireland, Infosys achieved an 80% client satisfaction score for its expertise in data center maintenance, integration, and managed infrastructure services, as well as Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) offerings. This high satisfaction score is a testament to Infosys' ability to consistently deliver top-tier services [1].
The report also highlighted Infosys' strong position in overall 'General Satisfaction', demonstrating consistent performance across its broad range of IT services. Additionally, Infosys' overall satisfaction scores were 6% higher than the market average in cloud & infrastructure services, and 7% above the general satisfaction ranking. Notably, 73% of clients reported being 'satisfied' or 'very satisfied', with 100% positive satisfaction in the Cloud & Infrastructure Services segment [2].
Infosys' recognition as a 'Strong Performer' in Application Services further underscores its commitment to delivering advanced solutions. The company was recognized for its application development, maintenance, and testing services using advanced methodologies like DevOps [2].
Alex van den Bergh, Head of Research, Europe, Whitelane Research, commented on the recognition, "Our latest study reveals a dynamic market where enterprises are increasingly prioritizing robust, innovative, and value-driven IT partnerships. In this evolving landscape, Infosys stands out remarkably. Their recognition as the number one service provider and as an 'Exceptional Performer' in Cloud & Infrastructure Services for the second consecutive year underscores their unmatched capabilities. Looking ahead, the demand for agile, secure, and transformative cloud and digital solutions will only intensify, and organizations who consistently demonstrate high-impact results and client-centricity, are perfectly positioned to lead this future" [1].
Umashankar Lakshmipathy, EVP and Head of Cloud, Infrastructure, and Security Services, EMEA, Infosys, stated, "We are incredibly proud to be recognized by Whitelane Research as the number one service provider and an 'Exceptional Performer' in the Cloud & Infrastructure Services across the UK & Ireland. Our ability to consistently deliver such high levels of satisfaction, including an 80% client satisfaction score, stems from a fundamental principle: deeply understanding our clients' unique challenges and leveraging our expertise in data center, managed infrastructure, IaaS/PaaS, and application services, including our comprehensive Infosys Cobalt offerings, to provide transformative solutions. We remain committed to empowering enterprises with next-generation digital capabilities, driving their growth and resilience in a cloud-first, AI-first world" [2].
References:
[1] https://www.prnewswire.com/news-releases/infosys-recognized-as-number-one-service-provider-in-cloud--infrastructure-services-in-the-whitelane-research-it-sourcing-study-2025-uk--ireland-302525212.html
[2] https://www.prnewswire.com/news-releases/infosys-recognized-as-number-one-service-provider-in-cloud--infrastructure-services-in-the-whitelane-research-it-sourcing-study-2025-uk--ireland-302525216.html
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