Infini Discontinues Infini Card Service, Refunds Fees

Infini, a prominent financial technology company, has announced the discontinuation of its Infini Card service, effective immediately. This decision impacts all variants of the Infini Card, including the Global Card, Lite Card, and Tech Card, which will no longer be available for new applications or usage. Despite this change, Infini has assured its users that core account functions, such as deposits, withdrawals, and Earn rewards, will continue to operate normally, ensuring the security and control of users' assets.

To address the impact of this decision, Infini will automatically refund the actual card issuing fees, excluding any discounts, to the account balances of all affected users. The refund process is expected to be completed within 10 business days, with no additional action required from the users. For refunds already in progress, the funds will be returned to the Infini account within 5–21 business days. Any refunds that have not been credited after 21 days and have a submitted related form will be followed up by Infini and returned to the account balance as soon as possible.

Infini has stated that users with questions or who wish to check the progress of their refunds can contact the support team through the in-app customer support feature or by joining the official Telegram community. This move is likely aimed at streamlining operations and focusing on other key areas of the business, reflecting Infini's commitment to enhancing its overall service offerings. By discontinuing a service that may not have been performing as expected, Infini can redirect its resources towards more profitable and customer-centric initiatives.

This decision underscores the company's agility in adapting to market demands and its dedication to providing the best possible experience for its users. Infini's assurance that core account functions will remain unaffected is a reassuring message for its users, meaning that customers can continue to access essential financial services without any disruption. The company's focus on maintaining the integrity of its core services demonstrates its commitment to customer satisfaction and reliability. Users can expect to continue enjoying seamless transactions and financial management through Infini's platform.

The discontinuation of the Infini Card service is a strategic move that aligns with Infini's broader goals of innovation and customer satisfaction. By focusing on its core strengths and discontinuing services that may not be as impactful, Infini can better serve its users and stay competitive in the rapidly evolving financial technology landscape. This decision is a testament to the company's proactive approach to business management and its dedication to delivering value to its customers.