Illinois Streamlines Licensing with Tyler Technologies Platform

The Illinois Department of Financial and Professional Regulation (IDFPR) has recently implemented a new regulatory platform from Tyler Technologies, aiming to optimize its licensing process for professionals and businesses. This move is expected to enhance efficiency, reduce costs, and improve public service in the state.

The new platform, the Comprehensive Online Regulatory Environment (CORE), is designed to automate and streamline the licensing process. It simplifies application procedures, reduces manual effort, and improves transparency for both applicants and staff. The IDFPR has successfully gone live with the platform, with three new professional license types already added: clinical psychologists, nail technicians, and music therapists. Over the next two years, the department plans to add more than 300 unique types of licenses and modernize its licensing services and regulatory functions.


The streamlined licensing process is expected to significantly impact small business owners, technicians, and other professionals by making it easier for them to obtain necessary licenses. This efficiency may encourage more individuals to start new businesses, contributing to Illinois' economic growth.

The new platform also enhances consumer protection and trust by ensuring only qualified professionals obtain licenses, reducing the risk of unqualified practitioners. The automated system can help identify and flag suspicious activities more efficiently, further bolstering consumer trust.


Tyler Technologies' State Regulatory Platform Suite offers robust features that make it suitable for other public sector agencies. Key aspects include automation, simplification, flexibility, real-time tracking, data security, collaboration, scalability, and cost-effectiveness. These features enable agencies to optimize their regulatory processes, improve staff productivity, and enhance public service.

The successful implementation of the new platform at IDFPR serves as a case study for other agencies considering similar solutions. It demonstrates the potential for streamlining licensing processes, reducing licensing time, enhancing user experience, and improving data management. Tyler's platform is fully configurable, allowing agencies to easily adapt to new legislation and regulatory requirements.

In conclusion, the Illinois Department of Financial and Professional Regulation's adoption of Tyler Technologies' State Regulatory Platform Suite has the potential to significantly impact the state's licensing process and economic growth. By embracing a modern, automated platform, IDFPR is better positioned to serve its constituents and protect consumers. The successful implementation of this new system serves as an example for other public sector agencies seeking to optimize their regulatory processes.