IBM Partners with Deepgram to Enhance Enterprise AI Capabilities with Advanced Voice Recognition and Real-Time Captioning.

IBM and Deepgram collaborate to integrate Deepgram's speech-to-text and text-to-speech capabilities into IBM's WatsonX Orchestrate generative AI solution. This integration addresses client needs for highly performant transcription and real-time captioning, offering a wider range of languages and dialects, including custom tuning and natural-sounding speech. The collaboration enhances automated customer care and support, call analysis, and voice-driven data entry in fields like healthcare and finance.