Hiscox UK's Cloud Migration: A Game Changer for Insurance

In the fast-paced world of insurance technology, Hiscox UK has made a bold move that could redefine the industry's standards for operational excellence and business growth. On March 12, 2025, Hiscox UK went live with the Sapiens Insurance Platform, fully deployed on the Sapiens Cloud. This strategic migration from Microsoft Azure to Sapiens' cloud-native architecture, powered by Kubernetes, marks a significant milestone in Hiscox's journey towards technological agility and enhanced customer satisfaction.

The migration to Sapiens Cloud has brought about an immediate 30% improvement in application speed for Hiscox UK. This speed enhancement has translated into improved operational productivity and more consistent service delivery, aligning perfectly with Hiscox's long-term business objectives. The modern API layer provided by Sapiens' platform offers improved integration opportunities with best-of-breed solutions for rating, rules, and document management, plus extended digital trading capabilities. This ecosystem allows Hiscox to deliver enhanced, agile services across market-leading offerings for commercial lines and private clients with significant assets.



The integration of AI and machine learning capabilities within the Sapiens Insurance Platform is a game-changer for Hiscox. By leveraging AI-powered automation, Hiscox can make smart, data-driven business decisions and increase operational efficiency. The platform's robust data analytics suite empowers insurers to gain a holistic view of their business, operationalize insights, and make data-driven decisions. This capability is crucial for Hiscox's strategic goals, as it enables them to stay ahead in a competitive market by making smart, data-driven business decisions.

The Sapiens Insurance Platform stands out due to its comprehensive and modular offering, which allows insurers to grow based on their specific needs. The platform's open architecture and configurability enable seamless integration with any customer's ecosystem and/or third-party system, providing a level of flexibility and scalability that is not always available in other solutions. Additionally, the platform's cloud-native SaaS solutions provide business agility, which is crucial for insurers looking to stay ahead in a rapidly changing marketplace.

The migration to Sapiens Cloud has not only enhanced Hiscox's operational productivity but also provided a robust foundation for continuous innovation and sustainable growth. The modern API layer and Kubernetes-powered architecture are part of Sapiens' commitment to delivering tangible business benefits through a high-performance, resilient platform. As Roni Al-Dor, Sapiens President and CEO, stated, "Our long-term partnership with Hiscox exemplifies Sapiens' commitment to delivering tangible business benefits through a high-performance, resilient platform."

In conclusion, Hiscox UK's migration to the Sapiens Insurance Platform on Sapiens Cloud is a strategic move that aligns with their long-term business objectives. The technological advancements offered by the platform, such as the modern API layer and Kubernetes-powered architecture, significantly enhance Hiscox's operational productivity and service delivery. The integration of AI and machine learning capabilities within the platform supports Hiscox's strategic goals for business growth and operational excellence, making it a game-changer in the insurance industry.