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Date of Call: November 10, 2025

revenue of $377 million for Q3 2025, up 20% year-on-year, with a resident count increase of 13%. - Growth was driven by organic growth, acquisitions, and higher initial resident adoption rates.adjusted EBITDA grew 19% to $27 million, with margins holding steady at 7.2%.Growth was supported by cost management and operational efficiencies, despite dilutive impacts from recent acquisitions and greenfield startups.
Policy Environment and Payer Initiatives:
Efforts include proactive measures, such as strategic initiatives and value-based models, to mitigate potential EBITDA headwinds.
Acquisitions and Expansion:
$25 million in revenue this quarter.Expansion aligns with the company's strategy to enhance geographic presence and meet demands from national customer partners.
Strong Balance Sheet and Financial Flexibility:
$36 million in cash, even after funding acquisitions, with a cash conversion rate above 60%.Overall Tone: Positive
Contradiction Point 1
PBM Negotiations and Progress
It involves the progress and expected timeline of PBM negotiations, which can impact financial forecasts and strategic planning.
How close are you to finalizing these negotiations? - John Ransom (Raymond James & Associates, Inc., Research Division)
2025Q3: We have been engaged in these discussions for the last 6 to 12 months and continue to make good progress. We expect to update our guidance as we get into Q4 and toward the end of the year, signaling the outcome of these negotiations for 2026. - David Morris(CFO)
When do you plan to complete PBM negotiations for next year due to the IRA reset? Are these negotiations usually completed by November or December? - John Ransom (Raymond James)
2025Q2: We have been engaged in these discussions for the last 6 to 12 months and continue to make good progress. We expect to update our guidance as we get into Q4 and toward the end of the year, signaling the outcome of these negotiations for 2026. - David Morris(CFO)
Contradiction Point 2
Vaccine Program and Seasonality
It involves the seasonal impact of the vaccine program, which can affect financial performance and operational planning.
Can you compare the vaccine program's contribution this year to last year? - John Ransom (Raymond James & Associates, Inc., Research Division)
2025Q3: The vaccine program is now at a steady state, with general growth of the overall business. Seasonality from the vaccine clinics, which moved to profitability last year, is not a focus this year. - David Morris(CFO)
Is the vaccine program now at a steady state, or is there ongoing learning that could drive higher growth in Q4? - John Ransom (Raymond James)
2025Q2: The vaccine program is now at a steady state, with general growth of the overall business. Seasonality from the vaccine clinics, which moved to profitability last year, is not a focus this year. - David Morris(CFO)
Contradiction Point 3
PBM Negotiations and Impact on Business
It involves the ongoing negotiations with PBM partners and their potential impact on the company's financial performance, which is crucial for investor expectations.
Are there discussions about addressing Part D losses in MA plans by proposing an upside kicker to offset losses, or are they sticking to the standard fee and spread model? - John Ransom (Raymond James & Associates, Inc., Research Division)
2025Q3: We are very willing to think about value-based models because we're very comfortable in the value that we are providing to their insured lives. But it's evolving. There's not a major shift, but each is interested in exploring this idea as are we. So we're working our way towards that, but it's an evolution. - Fred Burke(CEO)
Have you studied the Trump executive order and what are your initial thoughts on its potential impact on negotiations with your PBM partners? - John Ransom (RJA)
2025Q1: We are optimistic about resolving the IRA issue with our PBM partners. The executive order might provide some traction, but it's uncertain due to the non-interference clause. It could play out over the coming months in the judiciary and Congress. - Fred Burke(CEO)
Contradiction Point 4
Resident Count and Growth Expectations
It involves the company's expectations for resident count growth, which impacts revenue projections and operational planning.
Does the resident count serve as a reasonable estimate for 4Q, considering only one month of the acquisition data is missing? - John Ransom (Raymond James & Associates, Inc., Research Division)
2025Q3: We generally measure residents served as of the end of the quarter. So the acquisitions that were completed recently are included in the Q3 number. And so recognize that we do see fluctuations quarter-to-quarter, particularly in Q4 as some loved ones are reluctant to move their mother or father into assisted living in certainly the November, December period. So I would expect to see steady as we go in Q4 on resident count. - Fred Burke(CEO)
Can you separate Resident Count into same-store metrics and the contributions from Heartland and Freedom? - Gracy McAllister (Truist Securities)
2025Q1: Our Resident growth year-on-year organically met the guidance that we've discussed, which is high single-digit organic. The balance would be from the acquisitions that you made. - Fred Burke(CEO)
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