Global Survey Reveals Business Leaders Prioritizing Observability to Drive AI Value and Trust

A global survey of 842 CIOs and CTOs by Dynatrace reveals that while AI adoption is accelerating, concerns about reliability and trust hinder its transition to production. To address this, business leaders are prioritizing observability solutions to scale their AI projects. Key findings include 100% of business leaders using AI, with top use cases including data management and security operations. The survey also highlights concerns about AI governance and trust, with 69% of AI-powered decisions requiring human verification. Observability budgets have increased in the past year, and 75% expect budgets to increase in the next fiscal year.