Genpact Named Leader in Trust and Safety Services for Fifth Consecutive Year by Everest Group

Genpact has been named a Leader in Trust and Safety Services by Everest Group for the fifth consecutive year. The company offers differentiated AI-led solutions for platform safety, compliance, and responsible AI development, including AI safety capabilities and Gen AI-based agent assist tools. Everest Group evaluated 28 service providers for its 2025 PEAK Matrix, assessing service scope, innovation, and proven impact.

Genpact, a global provider of AI-powered business process management (BPM) services, has been recognized as a Leader in Trust and Safety Services by Everest Group for the fifth consecutive year. This accolade underscores the company's commitment to delivering differentiated AI-led solutions for platform safety, compliance, and responsible AI development. Genpact's offerings include AI safety capabilities and Gen AI-based agent assist tools, which are designed to enhance trust and ensure the ethical deployment of AI technologies.

Everest Group's 2025 PEAK Matrix evaluation considered 28 service providers, assessing their service scope, innovation, and proven impact. Genpact's recognition highlights its ability to meet the evolving needs of clients seeking robust AI governance and safety measures. The company's focus on responsible AI development and compliance aligns with global trends towards more stringent regulatory requirements and ethical AI practices.

Despite recent challenges, such as delayed client decision-making due to shifting global trade dynamics, Genpact remains optimistic about its long-term growth prospects. The company's strong deal pipeline and robust Advanced Technology Solutions segment continue to drive investor confidence. Genpact's recognition by Everest Group further validates its strategic shift towards AI-led offerings, which are increasingly critical in today's digital landscape.

As investors evaluate Genpact's stock, it is essential to consider the company's forward-looking financials and the broader market dynamics. Genpact's forecast anticipates $5.9 billion in revenue and $669.6 million in earnings by 2028, based on a projected annual revenue growth rate of 6.2%. This growth is driven by the company's ability to transition from legacy core services to higher-value, AI-powered solutions.

In conclusion, Genpact's recognition as a Leader in Trust and Safety Services by Everest Group is a testament to its innovative approach to AI governance and safety. This achievement, coupled with the company's strong financial outlook, makes Genpact an attractive investment opportunity for those seeking exposure to the AI-driven BPM sector.

References:
[1] https://simplywall.st/stocks/us/commercial-services/nyse-g/genpact/news/what-genpact-gs-lowered-2025-growth-target-means-for-shareho
[2] https://research.aimultiple.com/ai-governance-tools/