Gen Z embraces AI as tool for empowerment amid demand for work-life balance and mentorship

Gen Z is redefining the future of work, embracing artificial intelligence not as a threat but as a tool for empowerment. A 2025 survey by KPMG U.S. of over 1,100 interns reveals that this generation is leveraging AI in innovative ways, while simultaneously seeking mentorship, stability, and a healthy work-life balance [1]. Unlike previous generations, Gen Z is not hesitant to adopt AI; 92% of respondents believe they can adapt to automation, even as half anticipate 20% of their jobs being automated once they enter full-time roles [1].

Derek Thomas, National Partner-in-Charge of University Talent Acquisition at KPMG U.S., highlights that Gen Z is already using AI to enhance efficiency and productivity, automating routine tasks and focusing on more analytical and complex challenges [1]. This shift allows new hires to engage in higher-level thinking and decision-making earlier in their careers than was traditionally expected [1].

Despite their enthusiasm, Gen Z approaches AI with caution. The survey shows that 60% of interns consider themselves more experimental with AI than other generations, using it frequently in both professional and personal contexts [1]. However, they are also concerned about over-reliance, misinformation, and algorithmic bias. Their approach reflects a desire to master technology without being controlled by it [1].

Education systems, on the other hand, have not fully embraced AI. Only 8% of interns reported that their universities strongly encouraged AI use, while over half noted that it was permitted under structured guidelines [1]. This indicates a need for more comprehensive integration of AI into academic and professional development, with clear boundaries and ethical considerations.

Workplace expectations differ sharply between Gen Z and previous generations. Nearly half of the interns surveyed identified eliminating rigid 9-to-5 schedules as their top desired change [1]. Work-life balance was ranked above salary as the most important factor in choosing a full-time job [1]. Interns expressed anxiety about the pressure to be constantly available and emphasized the need for reduced mandatory video calls and a stronger focus on wellness [1].

Interestingly, despite being the most digitally connected generation, Gen Z prefers in-person interactions for learning and development. Face-to-face mentoring, peer collaboration, and hands-on projects were cited as the most effective learning methods [1]. Conversely, AI-driven or video-based learning formats were among the least preferred. This underscores the importance of office culture and direct human connection in shaping their professional growth [1].

Stability is a core value for Gen Z as well. Nearly 60% of respondents expect to spend most of their careers at one or two companies, prioritizing long-term growth over constant job-hopping [1]. This preference reflects the economic realities they have faced, including global recessions, inflation, and industry-wide layoffs [1]. They are not looking for constant reinvention but for meaningful, secure careers with room for progression and purpose.

Cultural identity and inclusivity also play a significant role. Gen Z is keen on building workplaces that respect diverse perspectives and accommodate different working styles [1]. They are also cautious about how much of their personality to reveal in digital environments, a nuance often overlooked in media narratives.

The survey also addresses the stereotype that Gen Z is lazy or unmotivated, a label that nearly half of respondents want to eliminate [1]. Their behaviors—proactive wellness, intentional career planning, and a strong preference for in-person learning—challenge these misconceptions. They are not rejecting work ethic; rather, they are redefining it to include boundaries and balance.

For employers, the takeaway is clear. Companies that view AI solely as a cost-cutting tool risk alienating a generation that sees it as a career enhancer. Those that cling to rigid structures or underinvest in mentorship may miss the opportunity to retain Gen Z’s adaptable and innovative talent [1].

Gen Z is not asking for less work. They are asking for work that is smarter, more flexible, and more sustainable—work that allows them to grow professionally without compromising their well-being [1]. As Derek Thomas noted, this generation is focused on building fulfilling lives, not just successful careers [1].

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[1] Gen Z wants to have their AI cake and eat it, too: KPMG intern survey reveals a generation that wants to have things both ways (https://fortune.com/2025/08/20/gen-z-careers-new-hires-ai-mentorship-work-ethic/)