FourKites Appoints Former Medtronic Supply Chain Leader Dov Shenkman to Advisory Council

Dov Shenkman, a former Medtronic supply chain leader, has joined FourKites' Strategic Advisory Council. Shenkman brings 40 years of experience across various industries and will provide insight into innovation opportunities and market expansion. He will contribute to FourKites' commitment to understanding practical realities supply chain leaders face, ensuring their solutions address genuine market needs. Shenkman's appointment follows FourKites' evolution beyond real-time visibility to offer the Intelligent Control Tower, a platform combining supply chain network data with digital twins and AI agents.

Medtronic, a global leader in medical technology, has partnered with Teneo.ai to demonstrate how large language models (LLMs) and conversational AI can transform customer support in the medical device industry while adhering to strict regulatory standards, including HIPAA compliance. The collaboration aims to showcase innovative approaches to AI implementation in healthcare, addressing critical industry challenges.

The partnership will be highlighted in an exclusive webinar titled "Compliance Meets LLMs: How Medtronic Is Using Conversational AI to Revolutionize Medical Device Support," scheduled for Tuesday, August 12, 2025, at 16:00 UTC. The 45-minute session will provide insights into Medtronic's implementation of Teneo.ai's agentic AI technology, focusing on enhancing customer engagement and support experiences.

Teneo.ai's voice-first agentic AI platform achieves up to 99% accuracy and enables up to 50% operational cost savings. The webinar will cover practical frameworks and strategies for deploying conversational AI in customer service and device support, regulatory compliance frameworks, agentic AI transformation, enterprise scaling methodologies, and future-ready technology integration. Attendees will gain a comprehensive understanding of how AI can transform the customer journey in regulated healthcare environments.

The collaboration between Medtronic and Teneo.ai signifies a significant milestone in the responsible deployment of AI technology within regulated healthcare environments. The webinar will offer actionable insights into how advanced AI technologies can be deployed safely to meet strict regulatory standards while delivering meaningful improvements to customer support and device operations.

References:
[1] https://news.cision.com/teneo-ai-ab/r/medtronic-and-teneo-ai-to-showcase-groundbreaking-compliance-first-approach-to-ai-in-healthcare-duri,c4216033