Five9 (FIVN) Expands AI Offerings with Google Cloud Integration

Five9, Inc. (NASDAQ: FIVN), a leading provider of the Intelligent CX Platform powered by Five9 Genius AI, has announced its global availability on Google Cloud Marketplace, including a release of Five9 AI Agents for Google Cloud. This strategic move enables businesses worldwide to quickly activate and deploy Five9 seamlessly through Google Cloud Marketplace, further simplifying the procurement, billing, and deployment of AI-driven CX solutions for joint customers.



Five9 AI Agents redefine virtual agents to bring intuitive and personalized experiences to more voice and digital channels. The new Five9 AI Agents version is designed specifically for availability on Google Cloud Marketplace, a universal catalog of enterprise-grade, pre-validated solutions that run on or integrate with Google Cloud. The innovative Five9 solutions, which leverage Google Cloud technology, can enable organizations to create exceptional customer experiences while utilizing their Google Cloud credits to drive loyalty and business success.

With global availability through Google Cloud Marketplace, businesses worldwide have one centralized location to manage Five9 procurements and leverage Google Cloud spend. These advancements enable companies to quickly realize the value of Five9 AI-elevated CX solutions by easily integrating them into their existing cloud infrastructure, driving business growth and customer success.

Five9 AI-driven solutions empower businesses to deliver personalized customer experiences that drive advocacy and growth. Now, companies can quickly deploy Five9 via Google Cloud Marketplace with the goal of improving agent productivity and efficiency, reducing customer wait and resolution times. This integration also allows businesses to seamlessly integrate Five9 with their existing Google Cloud workloads, unlocking even greater value and efficiency.

“We are excited to deepen our partnership with Google Cloud, making Five9 AI-powered CX solutions easily accessible to businesses operating from anywhere in the world via Google Cloud Marketplace,” said Jake Butterbaugh, SVP Global Partner Organization, Five9. “We are focused on helping customers seamlessly integrate Five9 with their existing Google Cloud workloads to unlock even greater value and efficiency. This is a significant step forward in enabling customer success while future-proofing their technology stack for long-term scalability and innovation.”

Five9 AI-driven solutions are designed to empower businesses to deliver personalized customer experiences that drive advocacy and growth. With global availability through Google Cloud Marketplace, businesses worldwide have one centralized location to manage Five9 procurements and leverage Google Cloud spend. These advancements enable companies to quickly realize the value of Five9 AI-elevated CX solutions by easily integrating them into their existing cloud infrastructure, driving business growth and customer success.

In conclusion, Five9's expansion of AI offerings through integration with Google Cloud Marketplace demonstrates the company's commitment to driving innovation and enhancing customer experiences in the competitive AI-driven customer experience market. By leveraging Google Cloud's global infrastructure and trusted platform, Five9 can differentiate its offerings, expand market penetration, and foster growth prospects.