U.S. Firms Rely on Service Providers for AI-Ready Hybrid Cloud Infrastructure Amid Growing Demand for Enhanced Scalability and Compliance

US firms are increasingly relying on service providers for AI-ready hybrid cloud infrastructure, with a growing demand for enhanced scalability, connectivity, and compliance in data center services. Kyndryl, NTT DATA, and others are recognized leaders in AI-ready infrastructure consulting. The report also highlights the importance of security, AI, and machine learning in optimizing workload placement and cost management.

U.S. enterprises are increasingly relying on service providers to build and manage AI-ready hybrid cloud infrastructure, according to a new report by Information Services Group (ISG) [1]. The report, published on July 15, 2025, highlights the growing demand for enhanced scalability, connectivity, and compliance in data center services.

The report, "2025 ISG Provider Lens® Private/Hybrid Cloud — Data Center Services," finds that the rapid adoption of technologies such as generative AI and large language models (LLMs) has created unprecedented demand for data processing and storage. This demand is making data centers more critical for enterprise operations. Service providers are helping organizations address these challenges, especially the need for scalability, high-speed connectivity, and regulatory compliance.

Providers are offering a range of managed services, including observability and automation to improve cloud operations and FinOps frameworks to manage cloud costs. AI and machine learning bring valuable new capabilities to these services, such as algorithms to analyze real-time data and logs, and metrics to detect anomalies and forecast disruptions. Many U.S. enterprises are seeking AI-ready infrastructure consulting that includes design, implementation, and management.

The transition from traditional data centers to cloud-based infrastructure can improve scalability, security, and efficiency. Security is a high priority for companies that migrate data and applications to hybrid clouds, and providers are integrating security operations into their services. These features, including continuous monitoring, advanced threat detection, and rapid incident response mechanisms, ensure a consistent security posture across all managed environments.

The report also explores other U.S. trends related to hybrid cloud services, including advances in software-defined data centers and growing investments in DevOps and containerization for consistent application development and management. Companies are trusting critical workloads to hybrid clouds and the services that manage them, relying on providers to enforce security policies and automate data governance and compliance across all parts of that distributed infrastructure.

Kyndryl and NTT DATA are recognized as leaders in AI-ready infrastructure consulting, according to the report. Other leaders include Accenture, Capgemini, Cognizant, DXC Technology, Ensono, Rackspace Technology, and TCS, among others.

References:
[1] https://finance.yahoo.com/news/u-firms-seek-partners-ai-140000617.html
[2] https://uk.finance.yahoo.com/news/data-center-rack-market-forecasts-140200964.html