eXp World's Q1 2025: Navigating Contradictions in Agent Productivity, International Strategy, and Market Conditions

Focus on agent productivity versus count, international market strategy and profitability, expansion strategy and agent focus, agent retention and productivity incentives, and agent productivity and market conditions are the key contradictions discussed in eXp World's latest 2025Q1 earnings call.



Revenue Growth and International Expansion:
- eXp World Holdings reported revenue of $954.9 million in Q1 2025, with the International segment experiencing a 103% year-over-year increase.
- The growth was driven by the expansion into new markets such as Peru and Türkiye, strategic launches, and strategic partnerships.

Agent Productivity and Retention:
- The company's agent count was 81,904, with a significant increase in transactions per agent, indicating retention of highly productive agents.
- This trend is attributed to the strategy of attracting and retaining productive agents, both individuals and teams, which has led to a 22% improvement in agent attrition year-over-year.

AI Integration and Operational Efficiency:
- eXp is leveraging AI to improve operational efficiency and automation, particularly in the International segment.
- The shift to AI-driven processes has allowed for faster and more efficient deployment of technology, such as rebuilding country-specific tech stacks, enhancing productivity.

Cosponsorship Program Launch:
- The cosponsorship program, launched in Q1 2025, aims to support agents' growth and leadership development.
- This initiative is designed to enhance agent support, drive collaboration, and provide broader leadership opportunities across eXp's platform.