EQT to Exit Stake in TELUS Digital, a Leading AI-Driven Customer Experience Provider, in TELUS Corporation Acquisition

Monday, Sep 22, 2025 12:03 am ET2min read

EQT is exiting its investment in TELUS Digital, a global provider of AI-driven customer experience and digital solutions, after a 4x return on investment. The company has transformed from a traditional outsourcing business to a global innovator in customer experience and technology solutions. TELUS Corporation's proposed acquisition of TELUS Digital will enable the company to accelerate AI and SaaS innovation and support its next phase of growth.

TELUS Digital Inc. (TIXT) has seen a significant transformation from a traditional outsourcing business to a global innovator in customer experience and technology solutions. EQT, a prominent investor, has recently exited its investment in TELUS Digital, securing a 4x return on investment. This move comes ahead of TELUS Corporation's (TSX: T, NYSE: TU) proposed acquisition of TELUS Digital, which aims to accelerate AI and SaaS innovation and support the company's next phase of growth.

The proposed acquisition, valued at approximately US$539 million, represents a 52% premium over TELUS Digital's unaffected closing price and a 32.4% increase from TELUS' initial proposal of US$3.40 per share Telus Intl Cda Inc Stock Price, News & Analysis[1]. The offer price is US$4.50 per share, with shareholders having the option to receive either cash, TELUS common shares, or a combination of both, subject to a 25% cap on share consideration. The transaction is expected to close in Q4 2025, subject to shareholder and regulatory approvals .

TELUS Digital has experienced mixed financial performance in recent quarters. In Q2 2025, revenue increased by 7% to $699 million, driven by existing client growth, including TELUS and social media clients. However, the company recorded a significant net loss of $272 million, largely due to a $224 million goodwill impairment charge. Despite this, TELUS Digital maintains its 2025 outlook with approximately 2% organic revenue growth and Adjusted EBITDA of $400 million .

The proposed acquisition is part of TELUS Corporation's strategy to expand its digital customer experience solutions and AI capabilities. TELUS Digital's expertise in contact center automation, content moderation systems, and multi-industry BPO solutions aligns well with TELUS Corporation's growth plans. The acquisition will enable TELUS Corporation to leverage TELUS Digital's technology innovations and strategic partnerships to drive growth in its core verticals: tech, healthcare, fintech, and eCommerce.

TELUS Digital has also been expanding its global footprint. The company has opened new offices in Dubai, United Arab Emirates, and is expanding its global delivery footprint with new facilities in Cape Town, South Africa, and Ahmedabad, India. These expansions support the company's mission to deliver AI-powered digital transformation and customer experience solutions globally .

In conclusion, the proposed acquisition of TELUS Digital by TELUS Corporation represents a significant strategic move for both companies. EQT's exit from its investment in TELUS Digital, following a substantial return on investment, underscores the potential of the proposed acquisition to drive growth and innovation in the AI and SaaS sectors.

EQT to Exit Stake in TELUS Digital, a Leading AI-Driven Customer Experience Provider, in TELUS Corporation Acquisition

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