Embracing Platform Analytics: A Guide to Dashboards and Data Visualizations in ServiceNow

Monday, Oct 13, 2025 11:48 am ET1min read

Platform Analytics is a replacement for standard Reporting in ServiceNow, offering dashboards and data visualizations. Dashboards can be certified and are similar to other dashboards, while data visualizations are reusable elements that can be queried based on a specific condition. Users can create new dashboards using the in-line editor and add new elements through drag-and-drop features. Certified dashboards are highlighted with a red label and include approved and recommended dashboards.

Embracing Platform Analytics: A Guide to Dashboards and Data Visualizations in ServiceNow

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