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eHealth Soars 13.31% on AI Voice Agent Launch

Mover TrackerFriday, May 2, 2025 4:37 am ET

1min read

eHealth's stock surged 13.31% in pre-market trading on May 2, 2025, driven by the company's recent introduction of AI voice agents designed to enhance the customer experience in health plan selection.

eHealth has launched a new AI-based voice agent technology that aims to streamline the process of comparing and selecting health insurance plans. This technology is available 24/7 and has achieved a 100% answer rate and a 34.5% conversion rate, significantly improving the efficiency and effectiveness of the insurance shopping experience.

The AI voice agents are designed to assist consumers in navigating the complexities of health insurance plans, providing them with the information they need to make informed decisions. This innovation is part of eHealth's broader strategy to leverage artificial intelligence to enhance customer service and drive growth in the health insurance market.

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