eGain Releases Third Edition of Knowledge Management for Dummies, Updated for GenAI Era with Real-World Success Stories
ByAinvest
Monday, Mar 9, 2026 9:04 am ET1min read
EGAN--
eGain Corporation has released the third special edition of "Knowledge Management for Dummies," updated for the GenAI era. The new edition features a dedicated chapter on GenAI best practices and real-world success stories showing 5X knowledge creation acceleration and 6X search success improvement. The release comes at a critical inflection point for enterprise AI adoption, underscoring the importance of the Knowledge Management discipline.
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