eGain Increases Share Repurchase Program by $20 Million.

eGain Corporation has increased its share repurchase program by $20 million. The company provides a knowledge platform for customer engagement, offering a unified solution for automating, augmenting, and orchestrating digital-first customer engagement. The platform includes a knowledge hub, conversation hub, and analytics hub to centralize knowledge, manage interactions, and measure and optimize service operations.

Sunnyvale, Calif., Sept. 02, 2025 — eGain Corporation (Nasdaq: EGAN), a leading provider of AI-driven customer engagement solutions, has announced a significant expansion of its stock repurchase program. The company's Board of Directors approved a $20 million increase, bringing the total aggregate amount eGain may purchase to $60 million of its outstanding common stock [1].

The enhanced repurchase program, which will be funded using existing cash or future cash flows, reflects eGain's strong financial position and its commitment to long-term shareholder value. As of September 3, 2025, eGain has already repurchased approximately $39.8 million of shares under its existing program, leaving approximately $0.2 million available for repurchase after the increase [1].

Ashu Roy, eGain's CEO, commented, "Our strong balance sheet allows us to focus on driving long-term shareholder value. This increased authorization underscores our belief that our shares are undervalued and demonstrates our confidence in the AI knowledge market opportunity."

eGain's stock repurchase program will continue until the earlier of two conditions: either the aggregate amount of shares that can be repurchased under the program has been repurchased, or the Board of Directors decides to terminate the program [1]. The company may purchase shares through open market transactions or privately negotiated transactions, and it may also utilize a Rule 10b5-1 plan to facilitate purchases under certain conditions [1].

eGain's stock repurchase program is part of a broader strategy to bolster its financial position and demonstrate confidence in the company's future prospects. The AI customer engagement market is projected to grow to $22.5 billion by 2033, and eGain has secured several high-profile partnerships, including a major U.S. bank deal to deploy its technology across 100,000 users [3]. However, the company faces stiff competition from industry giants such as Microsoft and Salesforce.

Despite these challenges, eGain's Q4 2025 earnings report showed resilience, with revenue rising 11% to $23.2 million. The company's forward-looking guidance projects 2026 revenue between $90.5 million and $92 million, reflecting its confidence in AI-driven offerings [3].

References:
[1] https://finance.yahoo.com/news/egain-announces-increase-stock-repurchase-205900359.html
[2] https://seekingalpha.com/news/4492521-egain-announces-increase-to-stock-repurchase-program-of-20-million
[3] https://www.ainvest.com/news/egain-corporation-2025-q4-earnings-navigating-ai-driven-growth-market-challenges-2509/