DXC Technology Speeds Up Insurance Policy Issuance for Allianz PNB Life

DXC Technology (NYSE: DXC), a leading global technology services provider, has partnered with Allianz PNB Life, a leading life insurer in the Philippines, to significantly enhance operational efficiency and customer experience. The collaboration has resulted in a remarkable reduction in insurance policy issuance time, enabling Allianz PNB Life to issue policies in as little as five minutes. This transformation was made possible by DXC's Assure Integral solution, which streamlined processes, modernized operations, and improved digital customer experience.

Streamlined Processes and Faster Policy Issuance

The implementation of DXC's Assure Integral solution has led to a substantial improvement in Allianz PNB Life's operational efficiency. Within six months, DXC engineers and industry experts integrated 12 different systems at Allianz PNB Life, transforming and modernizing the insurer's operations with a secure, cloud-based solution. This integration enabled Allianz PNB Life to issue insurance policies in just five minutes, a significant reduction from the previous days-long process (DXC Technology, 2025).

Reduced Costs and Improved Service Levels

The modernization of Allianz PNB Life's operations has not only accelerated policy issuance but also reduced costs. The six-month project set an internal record for a core system implementation that was both on time and on budget. This cost reduction is likely to have a positive long-term impact on Allianz PNB Life's financial performance and competitiveness in the insurance market (Teh Kim Leng, 2025).

In addition to cost savings, the implementation of Assure Integral has led to increased service levels. Customers are now receiving policy contracts within minutes instead of days, contributing to higher customer satisfaction and retention rates. This improvement in service levels is likely to reduce customer acquisition costs and further enhance Allianz PNB Life's market competitiveness (DXC Technology, 2025).

Data Security and Compliance

DXC's Assure platform provides a framework with comprehensive data management and security measures that meet Allianz's standards. This ensures that Allianz PNB Life's customers' data is safe and secure, further reducing long-term costs and avoiding potential fines or reputational damage (DXC Technology, 2025).



Enhanced Digital Customer Experience

The enhanced digital customer experience provided by DXC's solution has significantly influenced Allianz PNB Life's market competitiveness and customer satisfaction scores. The streamlined digital processes and simplified user interfaces have made it easier for customers to interact with Allianz PNB Life, leading to higher customer satisfaction scores (Teh Kim Leng, 2025).

Moreover, the accelerated launch of new products by 30% has allowed Allianz PNB Life to offer a wider range of insurance solutions, catering to diverse customer needs and preferences. This broader product portfolio can attract more customers and increase market share, further enhancing Allianz PNB Life's competitiveness in the insurance market (Ray August, 2025).

In conclusion, DXC Technology's Assure Integral solution has enabled Allianz PNB Life to issue insurance policies in as little as five minutes, reducing costs, improving service levels, and enhancing the digital customer experience. These improvements are likely to have a positive long-term impact on Allianz PNB Life's financial performance, market competitiveness, and customer satisfaction scores. As the insurance industry continues to evolve, partnerships like this one will be crucial for insurers to stay competitive and meet the changing needs of their customers.