Docplanner Expands Patient Access with Voice AI Agent Powered by Twilio

Tuesday, Mar 24, 2026 12:59 pm ET1min read
TWLO--

Docplanner, a global healthcare platform, has expanded patient access with an AI-powered voice agent powered by Twilio. The platform has seen rapid onboarding of 1,300 doctors in three days and has reported a significant increase in bookings compared to traditional call centers. The AI-powered voice agent, Noa Booking, is available 24/7 and provides instant confirmations via SMS and WhatsApp. The platform has also seen a reduction in missed calls and faster response times for patients seeking care.

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