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Amanda Cassatt, the renowned figure in the crypto marketing world, recently shared her insights during a brief encounter in Hong Kong. Her journey from HuffPost editor to ConsenSys CMO and eventually founding Serotonin has been instrumental in reshaping how blockchain technology connects with the global audience. In a rapid-fire interview, Cassatt discussed various aspects of her work and the future of crypto marketing.
Hong Kong, with its forward-thinking approach to crypto regulation, serves as an ideal base for Cassatt's operations. The region's strategic location allows for easy travel to neighboring countries such as Vietnam, Korea, Japan, Singapore, and India. This geographical advantage enables Serotonin to assist global projects in entering the Asian market and local projects in expanding globally.
Cassatt's secret weapon in the competitive world of crypto marketing is her commitment to making certain outcomes happen. She emphasizes the importance of taking responsibility for results in an ever-changing landscape of PR, advertising, and social media. By doing the legwork and building relationships, Serotonin ensures that clients can focus on developing their products while the marketing aspects are expertly handled.
When it comes to community marketing, Cassatt views her role as a facilitator. She believes in blowing oxygen on the sparks of what the community is already doing, rather than imposing external strategies. Crypto collapses investors, builders, and users into a single category called 'community.' Serotonin sets up incentives, solves the
start problem, and watches what organically emerges from the community's efforts.Cassatt also shared her thoughts on the role of AI in marketing. While she acknowledges that AI can be a good writer and is excellent for research and copy editing, she believes that it cannot match the highest quality human writing. AI's ability to double-check for hallucinations and provide research support is valuable, but it falls short in capturing the nuances and creativity that human writers bring to the table.
In terms of industry focus, Cassatt finds the current cycle of Real-World Assets (RWA) particularly interesting. She cited BlackRock's CEO, who predicted that everything will be tokenized. Stablecoins, especially those backed by USD, already have product-market fit, making their tokenization a natural progression. Additionally, novel DeFi primitives continue to evolve, offering new opportunities and challenges in the crypto space.
Cassatt's book, "Web3 Marketing," recently hit the shelves in Mandarin. The book chronicles the journey of bringing Ethereum to market and is interwoven with her personal experiences. The key takeaway from the book is that it is more efficient to incentivize users to help grow a platform than to market the entire thing oneself. This approach harnesses community ownership and creates a sustainable growth model.
Looking back at her strategies for Ethereum, Cassatt notes that many of the tactics she developed have become templates for how Web3 projects come to market. While some of these tactics are now enshrined, she and her team at Serotonin are constantly looking to conserve what has worked while defining the next greatest trend in crypto marketing.
As the interview concluded, Cassatt, a Columbia graduate and Forbes 30 Under 30 honoree, emphasized that the one constant in marketing is the protocol—understanding the audience, understanding the product, and measuring how well it is working. This approach, she believes, is the key to success in the ever-evolving world of crypto marketing. Leading a global team of 100 from the edge of what's next, Cassatt continues to be a driving force in the industry, shaping the future of blockchain marketing.

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