Conduent Survey: Employers Struggle to Balance Rising Healthcare Costs and Employee Expectations for Comprehensive Benefits

Employers are struggling to balance rising healthcare costs and employee expectations for comprehensive benefits. The Conduent 2026 Blueprint for Smarter Health Survey found that 69% of employers expect medical trend rates above 7%, and 65% measure benefits success through improved attraction and retention. 71% of organizations are implementing AI-driven tools to help employees choose the best benefits options.