Conduent Named Leader in NelsonHall NEAT Assessments for HR and Benefits Services

Conduent has been recognized as a Leader in two 2025 NelsonHall Vendor Evaluation & Assessment Tools (NEAT) charts: Marketplace Focus on Benefits Administration: Health & Welfare and Experience and Engagement Focus on Experience-Led HR Transformation. The company excels in benefits administration through its Life@Work Connect Experience Platform, which simplifies personalized benefits decisions, and in HR transformation by delivering an employee-centric model and investing in GenAI-powered virtual assistants.

Conduent Incorporated (Nasdaq: CNDT), a global technology-driven business solutions and services company, has been recognized as a Leader in two 2025 NelsonHall Vendor Evaluation & Assessment Tools (NEAT) charts. The company has been named a Leader in the Marketplace Focus on Benefits Administration: Health & Welfare Experience and Engagement, as well as the Experience-Led HR Transformation services. This recognition underscores Conduent's ability to meet future client needs while delivering immediate benefits.

Conduent's strengths in benefits administration are highlighted through its Life@Work Connect Experience Platform. This platform simplifies personalized benefits decisions by providing education tools, provider access, and proactive alerts. Additionally, Conduent offers a full suite of integrated services covering health & welfare, defined benefit, and defined contribution, along with robust AI and GenAI capabilities that drive analytics, automation, and engagement [1].

In the realm of HR transformation, Conduent excels by delivering an employee-centric model. The company integrates Customer Relationship Management, Robotic Process Automation, AI, and workflow orchestration to enhance employee engagement. Conduent also invests in innovation, including GenAI-powered virtual assistants within the Life@Work Connect Experience Platform, and offers 125 globally configurable HR processes built on ServiceNow and leading HCMs. With a team of over 5,000 professionals across HR, payroll, benefits, and learning administration, Conduent is well-positioned to scale globally [2].

This recognition from NelsonHall reflects Conduent's commitment to HR innovation and its ability to deliver meaningful human interactions within a digital HR service framework. The company's focus on advanced technology, strong partnerships, and optimized employee experiences positions it as a leader in the HR and benefits administration sectors.

References:
[1] https://www.news.conduent.com/
[2] https://www.stocktitan.net/news/CNDT/conduent-recognized-as-a-leader-in-2025-nelson-hall-neats-o6f0zi9ba5ak.html