Concentrix Acquires SAI Digital to Enhance Digital Commerce and CX Capabilities

Concentrix has acquired SAI Digital, a digital commerce and customer experience technology solutions company, to enhance its capabilities in the Asia Pacific region. The acquisition will allow Concentrix to deliver innovative and intelligent experiences for global brands, with a focus on digital commerce and CX. SAI Digital brings expertise in e-commerce and technology solutions, as well as a strong presence in Vietnam and partnerships with leading tech providers. The acquisition is expected to accelerate Concentrix's growth momentum in the APAC region.

Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, has announced the acquisition of SAI Digital, an end-to-end digital commerce and customer experience technology solutions company. This strategic move aims to strengthen Concentrix's presence in the Asia Pacific (APAC) region and enhance its digital capabilities, particularly in Vietnam.

SAI Digital, known for its expertise in e-commerce and technology solutions, brings strategic partnerships with leading technology providers and a proprietary AI solution suite to the table. The company has a strong presence in the APAC region, with an established delivery center in Vietnam that supports clients across Japan, Korea, Singapore, and other markets.

By integrating SAI Digital into its APAC business, Concentrix aims to boost its digital and AI capabilities across digital commerce and customer experience. This acquisition is expected to deepen Concentrix's regional expertise in technology, AI, and marketing, providing clients with enhanced offerings and intelligent solutions to optimize e-commerce performance, elevate customer experiences, and fuel digital growth.

The acquisition aligns with Concentrix's broader strategy to accelerate growth in the APAC region. The company has seen strong growth in this market and believes that the addition of SAI Digital's capabilities will further propel this momentum.

Chris Caldwell, President and CEO of Concentrix, commented, "This acquisition isn’t just about adding new capabilities—it’s about creating more value for our clients. By expanding in Vietnam, we’re strengthening our ability to deliver world-class technology and end-to-end solutions at speed and scale across APAC. It positions us to help our clients innovate faster, run smarter, and power the intelligent experiences their customers expect."

Suhas Hiwale, CEO of SAI Digital, added, "This is an exciting chapter in the SAI Digital journey, and together we will bring greater benefits to our clients, faster. Our vision has always been to empower brands to reshape the present, so they can confidently lead the future, and as our long-term partner, we knew that Concentrix was the right choice to accelerate that vision."

Financial terms of the transaction were not disclosed.

References:
[1] https://www.stocktitan.net/news/CNXC/concentrix-acquires-sai-digital-to-supercharge-its-digital-commerce-bxm2w1ubqxq7.html
[2] https://www.stocktitan.net/news/CNXC/