Concentrix 2025 Q4 Earnings Net Loss Surges 1379.2% Despite Revenue Growth

Concentrix (CNXC) reported fiscal 2025 Q4 earnings on Jan 13, 2026, with revenue rising 3.9% to $2.32 billion year-over-year, surpassing 2024 Q4 results. However, the company swung to a net loss of $1.48 billion, a 1379.2% deterioration from 2024 Q4’s $115.65 million profit. While revenue and EPS beat expectations, the company’s cautious 2026 guidance and a $1.52 billion goodwill impairment charge drove a 3.7% pre-market stock decline.

Revenue

Concentrix’s total revenue for Q4 2025 reached $2.32 billion, a 3.9% increase compared to $2.24 billion in the same period of 2024. Segment-wise, Technology and consumer electronics led with $675.09 million, followed by Retail, travel, and e-commerce at $643.38 million. Communications and media contributed $417.18 million, while Banking, financial services, and insurance added $402.57 million. Healthcare revenue stood at $184.99 million, and other segments accounted for $229.72 million.

Earnings/Net Income

The company reported a net loss of $1.48 billion in Q4 2025, a stark contrast to the $115.65 million net income in Q4 2024. Earnings per share (EPS) fell to a loss of $23.85, reflecting a 1486.6% negative change from the prior year’s $1.72 profit. Despite sustained profitability over six consecutive fiscal quarters, the goodwill impairment charge and margin pressures overshadowed revenue gains. The earnings decline highlights significant operational and strategic challenges.

Post-Earnings Price Action Review

Following the earnings release, Concentrix’s stock edged up 2.30% during the latest trading day but tumbled 10.71% over the most recent full trading week. Month-to-date, the stock rose 1.21%, reflecting mixed investor sentiment. The sharp intraday decline of 3.7% in pre-market trading underscored concerns over the company’s forward guidance and broader market uncertainties.

CEO Commentary

Christopher Caldwell, Concentrix’s CEO, emphasized progress in reducing low-complexity work and advancing AI-driven transformation solutions. He highlighted strong demand in Banking, Financial Services and Insurance (BFSI), Travel, and Media verticals as key growth drivers, reinforcing the company’s strategic focus on high-value services.

Guidance

For fiscal 2026, Concentrix projects revenue between $10.035 billion and $10.180 billion, with constant currency growth of 1.5% to 3%. Non-GAAP EPS is expected to range from $11.48 to $12.07, with margin improvements anticipated in the latter half of the year. Q1 2026 revenue guidance is set at $2.475 billion to $2.500 billion, aligning with market expectations but falling short of analyst profit forecasts.

Additional News

1. Dividend and Share Buybacks: Concentrix declared a quarterly dividend of $0.36 per share (3.7% yield) and returned $258 million to shareholders via buybacks in 2025.

2. Goodwill Impairment: A $1.52 billion non-cash goodwill impairment charge in Q4 2025, driven by strategic realignments, resulted in a GAAP operating loss and a net loss.

3. AI and Technology Investments: The company reiterated its commitment to AI-driven transformation, with 20% of revenue now derived from specialized offerings, signaling long-term strategic bets.