Chipotle launches "Build-Your-Own Chipotle," a digital-exclusive menu option that allows guests to feed a group of 4-6 people with customizable entrees made with real ingredients. The offering is available for pickup in as little as 15 minutes and can be ordered for $10 off with code TRYBYOC.
Chipotle Mexican Grill (NYSE: CMG) has announced the launch of a new digital-exclusive menu option, "Build-Your-Own Chipotle," designed to feed groups of 4-6 people. This offering, available for pickup in as little as 15 minutes, allows guests to customize their meals with real ingredients. The initiative is set to debut on August 26, 2025, and comes with a $10 promotional discount for first-time orders using code TRYBYOC, valid until October 21, 2025, or until 500,000 redemptions are reached [1].
The new offering includes family-style portions of proteins, rice, beans, toppings, and sides. Guests can choose from options such as chicken, steak, barbacoa, carnitas, or Sofritas as their protein, along with a selection of rice and beans. Premium sides like guacamole or Queso Blanco are also available, along with a choice of three salsas or toppings, lettuce, cheese, chips, and tortillas. The menu also includes options for nachos and additional chips and sides as separate items [3].
This new menu option aligns with Chipotle's digital strategy, aiming to drive transactions through its high-margin ordering channels. By offering a convenient and customizable family meal option, Chipotle is targeting a previously untapped market between individual orders and full catering services for larger groups. The timing of the launch, during the back-to-school season, is strategically chosen to capitalize on families seeking convenient meal solutions [1].
The $10 discount is part of a calculated customer acquisition strategy to encourage rapid adoption. The family-style format is expected to increase average check sizes compared to individual orders, potentially boosting revenue per transaction while maintaining Chipotle's core customization appeal [1].
Chipotle's investment in robot kitchen technology through Hyphen, a startup that has brought together Chipotle and Cava, further underscores the company's commitment to innovation and efficiency. This technology aims to streamline meal production and improve order accuracy, ultimately reducing lines and enhancing the customer experience. While the technology is currently being tested at a small number of Cava locations, the plan is to roll it out to more restaurants in the future [2].
Overall, Chipotle's "Build-Your-Own Chipotle" represents a strategic expansion into the family meal segment, addressing a gap in the market and positioning the company to capture more of the home consumption market. The initiative aligns with industry trends toward convenient, shareable dining experiences and positions Chipotle to remain competitive in the current economic environment [1].
References:
[1] https://www.stocktitan.net/news/CMG/chipotle-introduces-a-whole-new-way-to-order-for-a-small-group-build-huozxkb8hcnm.html
[2] https://finance.yahoo.com/news/chipotle-cava-pouring-25-million-173114358.html
[3] https://www.prnewswire.com/news-releases/chipotle-introduces-a-whole-new-way-to-order-for-a-small-group-build-your-own-chipotle-302536422.html
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