Chase Promotes Direct Deposit Sign-Ups as Treasury Abandons Paper Checks

JPMorgan Chase's consumer and commercial banking division, Chase, is encouraging customers to switch to direct deposit as the U.S. Treasury phases out paper checks. The bank sees this as an opportunity to increase sign-ups for direct deposit, which is becoming the default payment method.

JPMorgan Chase's consumer and commercial banking division, Chase, is actively promoting the transition of its customers to direct deposit as the U.S. Treasury phases out paper checks. This move is part of a broader effort to modernize the banking system and enhance the security and convenience of financial transactions.

The U.S. Department of the Treasury has announced that by September 30, 2025, paper checks will no longer be the default method for most federal payments. In response, Chase is urging its customers to enroll in direct deposit, which is becoming the new standard for receiving benefits and payments. The bank emphasizes the benefits of direct deposit, including increased security, faster processing times, and greater convenience.

Steve Goodman, Head of Product for Chase Consumer Bank, stated, "Direct deposit is not only a more secure option, but it also ensures that our customers receive their payments promptly without the risk of theft or delays sometimes associated with paper checks." [1]

Chase is committed to supporting its customers through this transition by providing resources and assistance. The bank's branches will be actively informing customers about the advantages of direct deposit and offering personalized assistance in setting up direct deposit. Customers can easily enroll by contacting the federal agency that pays their benefits, visiting GoDirect.gov, or calling the Electronic Payment Solution Center at 800-967-6857.

The shift to direct deposit is part of a broader trend towards digital banking. By encouraging its customers to adopt this new method, Chase is positioning itself as a leader in modernizing financial services. The bank's extensive network of branches, with over 5,000 locations in the lower 48 states, ensures that customers have convenient access to personalized support.

In conclusion, Chase's encouragement of direct deposit reflects a strategic response to the changing landscape of financial transactions. By promoting this secure and efficient method, the bank is not only helping its customers but also positioning itself for long-term success in the digital banking era.

References:
[1] https://www.businesswire.com/news/home/20250827491070/en/Chase-Supports-Customers-with-Transition-to-Direct-Deposit-for-Government-Payments